Q. Describe the most common types of jobs you do for your clients.
A. We perform local and long distance moves. We also provide commercial moving services for offices and warehousing facilities. Of course, the most common move is a local move (within a 30-40 mile raidus). We provide full pack and moves or can offer to move only one piece. We consider a long distance move to be anyting more than 2-3 hours away and usually do flat rate quotes for these. We will come to your home and do a thorough walk through and give you a quote the same day. We do not provide quotes based on weight. This is extremely hard to gauge and is not usually accurate. That is why we like to come meet with you in person and provide you with a quote that is firm and will not increase once you reach your destination. We have over 35 years of experience in the moving industry and we have been in business here in Tennessee for 14 years.
Q. Describe three recent jobs you've completed.
A. We have contract with several large chain stores and provide warehousing and logistics operations for them throughout the year. We also just completed (2) three bedroom homes, with one crew, that were being rearranged for the home to be renovated. A normal local move usually consists of a 2-3 bedroom home or apartment with 2-3 men doing these moves.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Look for moving companies with experience and that can provide you with references. Always remember, "cheap" does not make for a good moving company. It is like anything else you buy - "You get what you pay for". It is always good to get at least three quotes when moving long distance. Again, remember, references are a good start and look up the company online to see if there are any negative things said about them. Hiring "laborers" off Craigslist is a very risky way to go when moving. You want your furniture to arrive in the same condition as it left.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. If you are packing yourself, a good way to save money on packing materials is to look for a wholesale company in your area. Also, go to Wal-Mart when they are stocking the grocery shelves and they will give you as many boxes as you need. Pack dishes upright - do not lay them flat. This WILL cause them to break. Think of them as eggs. Try breaking one in your hand from top to bottom. You just can't do it. But if you lay it flat, well then it breaks very easily. Dishes have the same properties.
Q. What questions should a consumer ask to hire the right service professional?
A. How many years have you been in business? Are you family owned and operated? Do you charge for estimates? Do you have references? Do you have a high turnover rate in your employees?
Q. What important information should buyers have thought through before seeking you out?
A. Look for locally owned companies. They have a higher standard as their name is on the line. Ask people you know for references. You can tell quite a bit about a company by the person who answers the phone and who you speak with about your move. If you do not get a good feel about them, then I suggest you move on to the next company on your list.