FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We receive many calls and emails for "a price to clean my house." Many variables go into pricing, and while we try to simplify our price structure, we do need to know a little more than a 1,000 foot house. Our prices are based on the number of rooms/areas (250 sq. ft. or less) to be cleaned (stairs count as one room). Do you have significant pet staining or odors? Do you have red dye stains such as Kool-Aid or juice spills? Do you have black lines around your walls that you need removed? Our basic price guide is 3 rooms and a hallway for $76. Each additional area is $25. Of course pet issues, red dye stains, black filtration lines, Scotchguard protectant, etc. are not included but reasonably added.
- What types of customers have you worked with?
Our jobs are widely varied. Approximately 50% are normal residential carpet and furniture cleaning. 35% are food service carpet and tile cleaning. The remainder are various other commerical environments such as offices and buildings.
- What advice would you give a customer looking to hire a provider in your area of work?
Check out the sdervice provider! Are they a BBB member? Are they certified? What type of equipment do they use? Professional Carpet Care offers a FREE booklet on "How To Select A Carpet Cleaner" on our website.