Home Repair

Nashville Handyman

Nashville, TN

30 years in service

13 employees

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Bio

Nashville Handyman is a full service home repair and remediation company, staffed with professionals who are fully qualified and eager to perform any and all home-related services.

About Nashville Handyman

Complete home maintenance services, minor repairs to complete projects. We repair or install drywall, paint interior or exterior surfaces, repair and install water heaters, repair and install heat and air equipment. Electrical repairs are handled quickly and efficiently. Household appliances serviced and installed. Our services include Green Earth products. Complete handyman, minor construction and appliance services are available.

Location

Nashville, TN 37211

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Reviews

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  • 5/5 stars December 16, 2014

    I am the owner of a multi-property management company and I also live in Brentwood. TN. I have been involved with and dealt with Mr. Fox for over 15 years as a contractor, repair service and renovation service.

    He has remodeled, renovated, repaired, and done heat and air, drywall install, finish and paint, repaired electrical problems, repaired appliance problems, done everything we have ever requested and done it well.

    This company has done everything from simple punch-out work, which is make ready work to prepare a rental unit for move-in, to electrical repair and new circuit installations, re-tile and grout. drywall install or repair, painting, pool repair. Complete air conditioning and heating system installations, the list is endless.

    I have known Mr. Fox for over 20 years and I can say that I have read the bad review that he has on line from a dead-beat who did not want to pay his bill for services rendered and to the best of my knowledge it is just a desperate effort from a loser to put someone in the same position he is in.

    Nashville Handyman is a great service - on time, always dependable and always trustworthy.

  • 5/5 stars December 15, 2014

    I found Bill to be reliable and dependable. I would recommend him for any handyman work!

  • 1/5 stars November 3, 2014

    Im going to make this short. This guy is a con artist. I hired him to do an electrical job for me. The man said that he was skilled in electrical work. He did bring a licensed electrician with him. During the job Bill Fox proceded to start pulling wires from my breaker panel. The electrician told him not to. Bill proceeded to swear at his electrician and pulled wires anyway. This upset me. Later on the job the so called contractor (Bill) gave the electrician some power tools to use. The batteries to the tools were not even charged so, the electrician couldnt do his job. I then asked Bill Fox if he had his contractors license. His reply was no. I do have my business license. I was furious at this time and told him that he wasnt to touch another thing unless the electrician told him to. I payed the electrician for his work and told the electrician that he could pay Bill the Contractor for his help. The electrician did do a good job and I would recommend him to other clients but, this Bill Fox... Stay away from him. He even had the nerve to call my phone and threaten to harm me if I posted a bad review here. I do have the threat on my voice mail and it has been saved. Bill you are an idiot.

    Bill F. from Nashville Handyman replied to this review on November 3, 2014:

    I regret very much that this situation devolved into a negative experience for the customer. I tried to do everything I could to ensure the project was completed to his satisfaction, even though there was a difficult problem that arose. I did my best to work within the circumstances, and even accepted less than fair pay for my work. I absolutely strive to ensure customer satisfaction. In this case, it seems that there was a misunderstanding and some heightened tensions related to the job turning out to cost more than the customer originally anticipated.

    Originally, he called me and asked about having wire pulled from his house to his garage, to replace existing wire. He asked about an estimate and since the job was approximately a thirty mile drive from our location he was told there would be a trip charge. He did not want to pay to have me come do an in home estimate, so I let him know that without seeing the job all I could provide was an estimation that it sounded like it would be about three hours if everything was in fact the way he described. I also made it very clear to him him that it is impossible to give an accurate price without seeing the job, and that the price could change if we discovered a deeper problem upon arrival.
    When we arrived, after about two hours of work disconnecting the wires and preparing for the replacement, we discovered that some of the original wiring had been installed incorrectly underground and could not be replaced without digging them up. We advised the customer that it was impossible to do the project in the time of 3 hours. We then offered him an alternative solution, a slightly different set up that would be more cost effective, which he agreed to. The customer then took my electrician to procure parts to complete the alternative installation.

    When he returned he told me that in order to save money, he wanted to fire me and hire my electrician to complete the job independently, that way he thought he would not have to pay for the original time that we had taken to prepare the site and discover the problem. I had two employees on the job and would not refuse them work, so I continued the job, overseeing it and ensuring it was completed to his satisfaction. The customer then only paid me for three hours of the five hours of work we completed.

Question and answer

Q. Describe three recent jobs you've completed.

A. A few of our most recent completed projects include the remodel of a commercial restroom facility, the repair of a residential refrigerator, the replacement of the blower motor in an air conditioning system and two drywall install, finish and paint projects. We have installed data cable in both commercial and residential applications and several complete home theater systems. We are equipped and qualified to perform ANY project that we are confronted with. Nothing is a challenge!! We are very good.

Q. Why does your work stand out from others who do what you do?

A. We do ANY job right and GUARANTEE all our work.

Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

A. Our technicians and I make every effort to stay abreast of the latest technology and the most up to date methods to perform our job. This includes subscriptions to tech-related periodicals, web training seminars and on-line courses, in order to better serve our customers with up to date service techniques and efficient methods, so that we can accomplish any task in the most expedient and cost-effective way possible and thereby offer you the very best service. After all, great service is the key.

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