Masonry Repair

Ace Brick Repair

Arlington, TX

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About Ace Brick Repair

We invented same-day service in the masonry repair business. Kenatace

We do all types of masonry repair such as brick, block, rock, stone, glass block and tile repair.

Location

Arlington, TX 76012

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Reviews

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  • 1/5 stars March 31, 2014

    Worst of the worst kind of people. Employees/owner panhandle local businesses after work hours using an Ace Brick Repair vehicle. An awful looking man will push an even more awful looking women around in a wheelchair asking for money, then the Ace brick repair truck will come by and pick them up. I have video and pictures of them jumping in thr truck when they get done begging. I even have the crippled homely women jumping out of wheelchair and into truck when it comes by. I am sending the info/pics/docs to Arlington PD so they shouldn't be bothering people much longer. It is just hilarious that they do this from a company vehicle with their company number on the side. I don't know about you, but these are the last kind of people I would want doing a repair for me.

  • 1/5 stars February 12, 2013

    Ken Turner is untruthful. His contract called for $700 before the work began, demanded another $700 a few weeks later, and so on...cancelled checks don't lie, which were,by the way, cashed at a beer takeout store, not deposited in a business or even personal account. He redid work because by the time he'd pushed in walls, was weeks before he returned and needed done again, and reattaching was not done. We told him we had to get the foundation done and had waited since Jan. 2012 on him to finish...when he hadn't finished in Oct.2012, did it anyhow as knew part time employment was coming to an end and had to get financing before that happened! No damage occurred to his work, done or undone. The job was only to take 5 to 6 days. By the way, the Donna W. review is very likely from a relative (wife/ex-wife?)--her name came up on caller ID name and number, associated with all 3 phone numbers he used in his business, and her address is/was same as his. The mortar did not match. He left a huge mess of mortar, bags opened but not totally used, wood, bricks, etc. that these seniors on SS with health problems had to clean up themselves.

  • 5/5 stars January 29, 2013

    CvW is a liar, The work was done and when the customer had the foundation jacked up the work was undone, the walls cracked and pulled away from the framing and I refused to do the work for a third time. I have never taken money before the work for that money is complete. Ken Turner

  • 1/5 stars January 20, 2013

  • 5/5 stars January 10, 2013

    Ken Turner is an excellent mason and has done many repairs through the years. The mortar matched so well you could not tell where the old mortar stopped and the new mortar started. A+ to Ace Brick Repair

  • 1/5 stars November 12, 2012

    he started job in jan. of 2012. He took all the money, then called to say he decided not to finish the job. Refuses to return calls or finish the job.so in nov. of same year, it's not done.

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. We specialize in replacing broken or damaged brick and replacing mismatched or failing mortar. Repair work is our number one specialty and small repairs such as mailboxes being rebuilt. Crack repair from foundation movement and ground shifting.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. Not often but once and a while stories surface about a service person getting a huge draw (cash advance) an then never returning to do the work. If a contractor asks for money to start a job you can buy the material necessary for the completion of the job and pay for labor only after some of the work has been completed. By doing this you can see the true cost of materials instead of cost times two which is the standard cost for financing the job. Ask for a price of only the labor involved then pay as the job is completed. Remember, everything is negotiable. Ask for the labor cost and perhaps the total job cost.

Q. What do you like most about your job?

A. I personally like having a feeling of accomplishment after the job is done. When possible customers have a problem with their brick I like to show them how I would approach that problem and how by choosing my business their problem would be solved completely and for good. By doing great work at a fair price a great reputation is being built. In today's economy one must have an excellent reputation. This builds a solid customer base that will sustain you now and in the future. Only by doing excellent work can you survive in business. All customers are potentially repeat customers but more importantly they will recommend your business to others. Kenatace

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