FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing includes Installation, Maintenance, Removal and Storage of the lights if we provide them. Pricing also includes the rental of the lights if you are needing that as well. If you provide the lights, we will pack them up for you if you provide a storage bin at the end of the season. WE LOVE REFERRALS! Let us know if anyone you refer becomes a customer of ours! We will do something nice for you.
- What is your typical process for working with a new customer?
We get the address or photo of the home and talk with them over the phone to determine what we can do for them and the price. It is really easy. On occasion, we will need to come out to a residence or commercial property to work a quote. We installed over 500 homes last year in the Austin area, so we like to keep the bidding process as efficient as we can get it.
- What education and/or training do you have that relates to your work?
Lots of experience. We count the load of electricity you will need to know if your lighting project will be safe for your home. If you request a lot of lighting which will take a lot of load, we will have to find multiple circuits to keep your house safe. 95% of the other installers out there have NO idea about how to keep a house safe.