The owner has been in the computer and electronics repair industries since a teenager, having sold his first program which was written on an Apple IIe at 19 years old to a window blinds manufacturer here in Dallas.
The owner has been in the computer and electronics repair industries since a teenager, having sold his first program which was written on an Apple IIe at 19 years old to a window blinds manufacturer here in Dallas.
hired 103 times on Thumbtack
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We service any and all PC related devices, do repairs, upgrades, networking, setups, tuneups, security and diagnostics. You name it; we do it.
If you need a screen replacement, our charge is $49.00, plus you supply the replacement. If you need help to find one to order, send us a note, as we do not bid on broken screen jobs but love to replace them when contacted directly.
If we can't fix your problem, it's most likely not fixable, or you can go buy one more easily. We want you to get the most of your money, and sometimes, that involves just not spending the amount necessary to fix something when you can apply that to a new purchase, but this is a decision we leave up to our customers of course. Most repairs are under $100.00. All are guaranteed!
I have over 30 years of both hardware and software as well as audio/visual support and repair experience, plus the doc is an A+ certified PC technician. I can help, and the estimates are free.
I've worked for the likes of Apple, AT&T and Verizon, to name the most recent, and I love my customers!
I fix it right the first time, and I offer remote repairs as well, and I have fixed units all over the world via this service.
Dallas, TX 75228
This business address is private; the map is showing an approximate location.
I highly recommend PC Doctors and will use them again.
The iPhone stopped synching following the download of the new iTunes update. The computer was also slow, heated up on visits to websites with far too much in graphics, and occasional "power surge" messages had flashed when plugging externals into the USB ports. I took the iPhone to the ATT store and they could ;t help, sent me on to the iPhone "Genius Desk" at the iPhone store. There at the "Genius Desk", I was told that the problem was in the USB ports and they couldn;t help me since they are "not allowed" to work on non-Apple computers.
So I stumbled upon Thumbtack via google search and PC Doctors and am I glad I did.
First all all, forget the Apple iPhone "Genius Desk".
PC Doctors was prompt in responding to my inquiry, thorough in responding to my list of symptoms, and proposed "non-invasive" options, including diagnosis and repair by remote. Moreover, the proposed fee was fair and balanced and also reasonable.
PC Doctors returned my phone calls promptly, and once we had agreed upon a time, was right ontime, online.
Following a couple of quick dowloads, PC Doctors was navigating my machine and found -- guess what -- that the problem was the iPhone sync driver in the new iTunes which had failed to install. Just to keep it safe, PC Doctors downloaded the driver fresh, installed it, and lo and behold, the iPhone was synching and was demanding to download about 182 photos, mostly of flowers and clouds and trees and sunsets, and my dog, lol. The music also made it.
After that, PC Doctors ran some other diagnostic scans and really cleaned up the computer, uninstalling a lot of junk and crap that was clogging and slowing things. Also installed was a SpeedFan to monitor temps and fan speed which now appears unnecessary because PC Doctors had removed the crapware that was making it run hot in the first place, although it is a handy monitoring tool anyway.
Finally PC Doctors offerd to do a security scan for a fee that was also quite fair and balanced as well as reasonable.
Holy Cow! I couldn't BELIEVE the malware and other crapware that he found DESPITE the brand new NORTON. And he also told me what kind of downloads and apps to watch out for -- that a lot of downloads and apps carry "hitchhikers" -- intended or not -- that clog or twist things up. After that experience, I intend to follow his suggestion to purchase a year of the Malware software at month's end to augment the Anti-Virus -- and it is also at an awesome fair, balanced and reasonable price.
Meanwhile, no USB ports to replace or other "invasive" procedures per the Apple tech at the "Genius Bar" -- all of 24 and quite certain of himself, of reality, and of his place in the world.
I highly recommend PC Doctors and will use them again.
Great, knowledgeable service. Most importantly, Tim was great at communicating with a non-tech person. He even left me detailed notes for how to fix the problem if it occurs again.
Timm did a remarkable job repairing our desktop. He demonstrated a great depth of PC knowledge by identifying the problem and eliminating it - all through a remote connection. He was professional and quite patient as our problem took the better part of a weekend afternoon to solve. We absolutely recommend Timm. He is now our "go to" PC fix-it guy! BTW, for the service he provides, he is very reasonably priced!
I am absolutely astounded at how fast you were able to resolve my issues from a remote location! Subsequently at such an economical and fair price. My pc is now running like brand new again. No more text jumping which has caused me major frustrations for months now. Consequently, I can see the difference in my screen appearance and the speed at which my system is now operating. It hasn't run this well since I bought it over 2 years ago. Your time and courtesy in addressing my needs so promptly is deeply appreciated. I will be sure to suggest your services to all my friends and fellow colleagues!!!
Tim was very attentive and covered all my questions with patience and understanding, even teaching me some new things.The no no mistakes I had been making on line. He was extremely helpful and my PC is running like aices to charm now! I will recommend his services to all my friends! Thanks so much Timothy Wheeler!
My HP laptop's cooling fan was going out, generating OS warnings and sporadically running hot enough to cause safety shutdowns.I planned on doing the replacement myself but bailed when I saw just how much dissassembly labor was involved, including removal of the motherboard. Timm quoted such an unexpectedly low price for doing this work that I was feeling a little guilty in accepting it. Not only did he do the work in about a 24-hour turnaround, but he downloaded and installed fan and temp monitoring software for the laptop, then test-ran the unit for several hours in his shop to log the results, even opening various CPU- and GPU-intensive apps to make sure everything was behaving nominally. I couldn't have asked for better, faster (or less expensive) service, Very happy to recommend PC Doctors to others...
I brought my computer to several people, and they couldn't get it fixed, one guy just handing it back to me awkwardly after a couple weeks. But Timm managed to fix it to the point to where it may even be working better than before. Great worksmanship, I would definitely recommend.
Timm was fantastic. He is patient. Knows what he's doing and explains what / why hes doing ... Timm took my dead desktop and brought it back to life and it;s functioning better than it ever did. He optimized my laptop, that was nearly unusable, to the point that it is nearly new out of the box functionality.
If you have any computer related problems...I wholeheartedly recommend Timm. He's honest. Knows his stuff and you won't beat his prices. I am in McKinney and Timm had no problems coming to me home to get this thing sorted out.
Helpful and informative. Priced very reasonably.
Timm has exceeded our expectations. He is a very pleasant man, patient and very knowledgeable. I have already recommended him and will continue to recommend him. I am so glad I tried the service and so lucky to pick Mr. Timm to work with.
Debbie & Rick
Very into his work. Spent the time needed to complete my adware contaminated computer. Easy to deal with. Willing to follow up with any further problems. Couldn't ask for more.
Tim did a great job with my computer. My laptop's electrical charge was not working. Tim located the right component and got my computer working great again. It's been a full week and everything is working well. Thanks.
as we sat in the con4ort of our home timm got our computer up & running remotely.. yes :) people don"t hesitate 2 contact timm with uer computer needs... it will b treated with TLC.... thz timm
Tim is one of the best in the business. I would highly recommend him hands down. He goes beyond what u pay for, and his price is just as great as his knowledge. I will always use Tim.
Thanks Edward, Quickbooks can be quite a pain when it has an issue but we now have you fixed too. Thanks for using us !
Extremely helpful and very thorough! :)
Thanks Randy !
Thank you Jack.
Tim was very prompt and efficient. He actually spent quite a bit more time than I paid him for. Did a great job!!!
Thank you Scott. You are my favorite house call, five minutes away :)
Tim completed my repair timely for a great price. I really appreciate his work.
Thanks Crystal !
Timm helped me troubleshoot printer problems surrounding my upgrade to Windows 8.1. He also installed some diagnostic tools to keep my computer running efficiently. I was pleased with his work and won't have hesitation in calling him again if the need arises. More than anything, I just liked the guy.
Thanks Will. It was a pleasure visiting with you and hearing about your line of business and getting all your devices issues resolved. Thanks for choosing us , we truly appreciate it. If anyone needs a good financial planner see Will at his business via http://www.bicknellcapital.com/
I could not have been more pleased with the work that was done on my computer!
One day my computer was working well, and the next day when I tried to turn it on the screen would not come on at all. I found thumbtack while browsing for computer repair via my cell phone. Tim contacted me promptly to get some more specific information on my computer and quickly researched my specific model to see if the problem I was having was something that had been reported by other users. He was quick to get back to me with specifics about what was most likely causing my problem. I got in touch with him and took my computer to him for repairs. Tim was extremely helpful, he got my computer repaired and really saved me from a tight spot.
I would definitely recommend Tim to anyone looking to have work done on their computer. He knows what he is doing, his prices are fair, and he is willing to be as helpful as he can be.
I was very happy with the work Timm did on my laptop. He was conscientious, enjoyable to talk to and, above all, fit within the limits of my budget.
Thanks Greg was great to visit with you and glad we could help you out, we appreciate your business.
Tim came to my house and did an outstanding job!. I was very please with his work and recommend him to others.
Thanks Wayne, was a pleasure to visit and help you out with your Apple equipment .
Went in to have my computer checked out after a power supply failure. Tim was a great help, very friendly, knowledgeable, and professional. I highly recommend him!
We love to see people who like to learn and fix their own equipment. We helped diagnose Juan's gaming machine and explained what was needed for him to get it up and running again, he did the actual repair work once he knew what was needed and we are happy to help you do this also.
Timm was able to solve the problem and for a very reasonable price.
Thanks Debbie, we might call ourselves PC Doctors but we sure try not to bill like one.
Very easy to work with. Will definatley be back and/or recommend.
My computer had stopped recognizing wireless networks. Tim quickly diagnosed the problem as corrupted drivers. He took the time to correct the problem, check out my computer, and get windows updated. I will use him again if I have a problem.
Happy to help with any problem, simple or complex we will do our best to help you understand at your level of knowledge the issues if you like of course.
Tim did an excellent job on fixing problems with my PC and laptop. I would highly recommend Tim as a professional computer technician.
Thank you Sir, was a pleasure to work with you and enjoyed the conversations.
Tim is great! My charger was broken and he fixed it. He is a very honest man. He could've easily charged me an arm and a leg but he didn't. I will be back should I need any other assistance with my computer. Thanks again, Tim!!
Was a pleasure to help you out and wish you much luck on that PhD work. We appreciate your business and review.
Tim was so kind and helpful. He explained everything that he was doing. Tim was just awesome!
Thanks Renee, just following the Golden Rule.
Timm has been very thorough and professional. He really helped me with my problems. AI will use him in the future
Thank you Thomas, we love our customers and appreciate the review.
I contacted Timm and he responded immediately. Timm was working but was able to come to my home and quickly was able to diagnose my computer issue and got me back online. Great job! Timm was on time, friendly and will be happy to recommend him in the future....Thanks Timm!
Yes, if you need personal service or are concerned about your privacy or leaving your equipment we make house calls and will do so on an emergency basis if needed.
Randy was nice to meet ya and thanks for choosing us and leaving a review.
Timm was very helpful in getting my laptop in great working condition again. He not only did a great job, he also did it very quickly and at a reasonable price.
Timm was very helpful in resolving a number of issues we had with our laptops (restoring wireless scanner service, fixing screen resolution issues, hardware problems). His communication with us was good, as were his technical skills. It's great having someone dependable to call on!
Helped me set up the best route I could take with my gaming machine that was having issues. Would recommend to others.
Timm did a fantastic job - my PC problem was not what I thought and he found out what the real issue was. Not only did he "fix" it but he walked me through everything he had done. If you want the job done right the first time call Timm. I will definitely be contacting him in the future for additional PC matters.
Timm provided excellent service and information as he preformed the refresh that I need. I would recommend him as a PC Doctor.
I'm typing on the computer that Timm fixed!! :) I was with my husband at Baylor Hosp., who had just received two organ transplants, when my computer charger connection breaks. I found Timm through Thumbtack. Not only did Timm fix my computer quickly and accurately, he, also, allowed me to use a computer for a NOMINAL fee. I recommend Timm and his services, without reservation. GREAT job!!
Timm did and excellent job of resolving my internet problems and cleaned up my computer at the same time. Very grateful and would recommend his services.
An excellent experience overall -- Timm knows his stuff and was happy to walk me through his diagnosis and treatment of my machine. I'd recommend him to anyone needing any sort of repair or service. Thanks again, Timm!
Timm did an excellent job.
Tim did an excellent job on my store computers. It was a bit more involved than my original request having a server with two point of sale clients but Tim had the patience to figure it out. Very reasonable on price as well. Would absolutely recommend!
Helped back up photos, wipe old hard drives & added a handy "start" button to our Windows * machine. Thanks Tim!
Thanks Dave, appreciate the input too and so grateful to get your old Apple unit.
Timm did a great job. Very patient and willing to go the extra mile. He kept in contact until the job was complete. Will be using him again and referring him to others. Thank you Timm and Thumbtact.
Thank you Charles for taking the time to review PC Doctors.
Timm spent a considerable amount of time with me to solve my problem. He had to use all of his vast experience and knowledge to fix my computer and his pricing is very, very reasonable. I would recommend him to anyone!
Don Rowlett, TX
Thanks Ron, was a pleasure to visit with you.
Timm did a great job working on our computer. I would highly recommend his services. Very professional.
Thank you Laura, our remote session made it convenient for both and saved you the trip charge.
Timm was easy to work with and extremely flexible with my changing schedule. He was polite, approachable and very reasonably priced. I will be using Timm for all my future PC needs. Great guy providing great service at a great price.
Thanks Michael we appreciate it.
Let me add my positive feedback for Timm Wheeler. Yes of course he applied his expertise to my crashed hard disk & data recovery problem at a fair and reasonable price and his turn around time was in days not weeks, but it was his personal support a week later that needs to be recognized. Thanks Timm
Not willing to pay the high diagnostic charged by big box geek squads, I was ready to replace my laptop. FoundTimm through a Google search. He was no-nonsense, straight-forward, quick, and honest. Timm resurrected my laptop. I would certainly trust him again with any other repairs to it or other equipment.
Timm Was really helpful and guided me through my Computer Issues. Gave practical suggestions on what to do.
Timm Wheeler is great and also fast. He fixed my machine which had a nasty virus. Excellent work! Peter
He is a good man and has saved me a lot of money
Timm was very prompt with his response, knowledgeable and had lots of patience and perseverance with my very sick computer! He is easy to work with, and I definitely recommend him.
I HAD VARIOUS TASKS TO DO. THEY WERE DONE EFFECTIVELY AND THE WAY I WANTED THEM. NO TIME WAS WASTED! I WOULD DEFINITELY CALL UPON AGAIN IF I HAD A PROBLEM!
My laptop stopped working.
I didn't know what to do.
I called Timm and he had it working within 30 minutes.
I know nothing about computers, except mine wasn't working.
He didn't make me feel stupid for my lack of knowledge. I felt like I was talking to an ole friend.
Timm amazed me with his expertise.
You Rock Doc
Thanks Sarah, all we needed to do was remote in to your PC in Alabama and make a quick fix. Happy to have helped and thanks for contacting us to help you out and to Thumbtack for all they do
Quick and reasonable quote. Fast and good service. Computer working again the same day I called.
I had issues with my laptop screen, and needed to replace it. Timm was extremely helpful in finding the best solution for my issue at the best cost. He even took the time to research and communicated with the manufacturer. In result, I ended up getting a discount from the manufacturer, and I fixed my computer at almost half the cost of already the best deal I could find in DFW. This is the first review I have ever taken the time to write. I really appreciate Timm going out of his way to write HP a letter, and how he dealt with the customer relations team in order to get a deal for me. I would recommend Timm to anybody who wants great customer service and the best price in town.
Thanks, it's just about doing people right and when a mfg. makes a product that does not give proper life service it should be done the way I did it. Just treat others like I wish to be treated. Thanks for the review.
Mr. Wheeler did an outstanding job fixing anything and everything on my notebook. I have computer knowledge as well but he showed my things I have never even thought of before. I highly recommend his services! A+
Timm did a GREAT job! He repaired my laptop very quickly and for much less than expected. His follow-up was terrific too! I will definitely use him again and can confidently recommend him to anyone looking for a "computer guy!"
Thanks very Timm for your help today. You are very professional, timely & responsive. Extremely helpful!!
once agin Timm your a God when it comes to fixing PC"s even a PC that was supposedly reconditioned you still made it faster and found problems the other tech didn"t alway"s love your help
I would like to extend the warmest thank you to Timm Wheeler for all the time he has devoted to helping me with my past problems with my systems. I have been hacked several times and have over 6 computers in my home. Upon receiving my first message it was only a short hour later and he was right on the job. He is only a message away, and each time I have requested his help, he was not far. Not only does he know what is is doing, he has an AMAZING heart "the size of Texas"!! Over the past 18 months he has helped me clean up all of my systems on at least 10 occasions. I am forever grateful for having this wonderful, caring soul as a friend. LOVE YOU TIMM!! Thank you so much
Thanks and it's always great to call a customer a friend too
i live in a small town in Ontario Canada, ive had the pleasure of having Timm work on my PC from Dallas ,,its as fast or faster now than when it was new ,,,thank you my friend :)
Bruce Martin dundalk ont
Thanks for the review and much can be done with my remote service via Internet.
On my laptop, Windows XP Home was barely working, I couldn't connect to the internet and there seemed to be a whole range of problems with the hard disc and the back-up disc. I found Timm through Thumbtack, and left my laptop with him hoping he could fix the problems. He did better than I could have imagined, dusting the cooling fans, re-loading the disks and drivers and even installing a tune-up program. I need my laptop to teach online courses at a local community college and he was there when I needed help. I recommend Timm highly because he is very competent, timely, and reasonable. When you need a PC doctor, call Timm!
Thanks Bruce, and happy to help make sure you can continue teaching, Thanks for what you do for others, learning is SO vital to a well balanced and fulfilling life.
It was a breeze. His manner and friendliness made me comfortable letting a tech on my personal machine for the first time. I learned a lot as well. I would recommend Timm to anyone without question. His service is rare these days.
Timm helped me out when I had serious problems with my pc. I had a virus and Timm jumped in to the rescue. Not only did he fix the problem, he helped my pc to run faster and proficient. I am so grateful for Timm's assistance and friendly demeanor.
Thanks again Timm
Most Welcome TG.
timm is the greatest pc doc in the world no doubt.
100% Satisfaction Guarantee! Extremely knowledgable and fast with a resolution. I was having an issue with my virus scan and he new exactly what to do and provided a link for alternative pc protection. Thank you, Timm. You certainly have my business and anybody else that I can recomend.
A true proffesional! Knows what he is doing! Kind, curtious, and gets the job done and done right! 5 stars!!!
Thanks to a 5 star customer too.
Timm has been very professional, knowledgeable, patient, and was very helpful both in my home and with email assistance. He has helped me through a few tricky upgrades and updates and a system hardware failure. Much Thanks Timm! Recommended!
Email or any problems at all, always happy to help.
Timm's assistance was invaluable to me, having lost my sound and video drivers and working with a laptop that had slowed down considerably. He walked me thru everything he did which was an education unto itself and I understand more about the workings of my computer. Not only did he 'speed up' my laptop, he explained why he was doing what he did, so that it all made sense. The result is a customer for life who will recommend and promote him to friends and family. Thanks so much, Timm! I'm glad you decided to become a PC Doctor!
Happy to help.. I appreciate the business.
very pro. Nice and fixed it in no time !! Thanks for the help!!
You are welcome, thanks for the business !
A. Laptop and Laptop Screen Repairs and it varies since I can cover almost any problem with any computer, Apple or PC/Linux.
A. There are many PC Service companies/persons out there. Some have no education and are self taught, others a combination and all I can say is experience is the best teacher. Look for EXPERIENCE, good reviews, professionalism and this should be a good start.
A. It's not rocket science,and we love to teach people who want to learn how we fix things or do a service if the time is available. We also do one on one tutoring too.
A. Ask about experience and see what they have out there for reviews and see their LinkedIn. Success always leaves a trail.
A. Need to know your operating system, type of device, model, and problem details. If you get an error message it helps to write it down or just leave it and let us remote into your PC and look at it for ourselves. It always helps when PC Doctor can look at the 'patient' live .
A. Many services charge like they are real MD's... not PC Doctor. Part of what we are doing is trying to make PC repairs and services as well as web sites for small businesses affordable and fair.
A. PC Doctors enjoy helping people with technology and participate in community charity events helping with technology such as volunteerism. We love to help.
A. Can you help me with my computer... somethings wrong..it's doing...
A. That there is NO such thing as dumb questions, just dumb answers sometimes and I work very hard to be sure not to give you any of those :) So send me a note and ask !
A. PC Doctor loves computer technology and helping people. The owner sold his first program, written for an Apple IIe at 19 years of age and it grew from there. Took Systems Analysis and Programming in college and have been staying on top of this ever-changing technology realm ever since. It's like being a doctor to keep up with at times !
A. I am constantly online reading up on the latest changes and trends. I often post these to my Facebook account which you can find at www.facebook.com/DallasPCDoctor
A. IT is constantly changing and updating... most of the news lately is Super Wi-Fi and Tablet Computers/Smart Phones.
A. Get some certifications, such as A+ and a networking certification, then EXPERIENCE! Remember NONE of those buttons say 'detonate' so learn as you go and don't be afraid to try things out. Remember when something comes up you are unsure of, Google is your friend !
A. Experience and I LOVE what I do in that it helps people out with something that can cause lots of frustration at times.