Guaranteed PC-Computer Repairs & Help at a Fair Price

Dallas PC Doctor

Dallas, TX

Thumbtack Highlighted service

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About Dallas PC Doctor

4 Thumbtack jobs completed

We service any and all PC related devices, do repairs, upgrades, networking, setups, tuneups, security and diagnostics. You name it, we do it.

Please REQUEST us directly for a guaranteed bid and expedited service.

If we can't fix your problem, there is no charge. Most repairs are under $100.00. All Guaranteed too.

I have 20+ years of both hardware and software as well as audio/visual support and repair experience, and am an A+ certified PC technician. I can help, and estimates are free. I've worked for the likes of Apple, AT&T and Verizon to name the most recent.... and I love my customers ! Fixed right the first time and I offer REMOTE repairs as well.

Location

Dallas, TX 75228

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Reviews

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  • 5/5 stars May 9, 2013

    I HAD VARIOUS TASKS TO DO. THEY WERE DONE EFFECTIVELY AND THE WAY I WANTED THEM. NO TIME WAS WASTED! I WOULD DEFINITELY CALL UPON AGAIN IF I HAD A PROBLEM!
    BB

  • 5/5 stars May 8, 2013

    My laptop stopped working.
    I didn't know what to do.
    I called Timm and he had it working within 30 minutes.
    I know nothing about computers, except mine wasn't working.
    He didn't make me feel stupid for my lack of knowledge. I felt like I was talking to an ole friend.
    Timm amazed me with his expertise.
    You Rock Doc

    Timm W. from Dallas PC Doctor replied to this review on May 8, 2013:

    Thanks Sarah, all we needed to do was remote in to your PC in Alabama and make a quick fix. Happy to have helped and thanks for contacting us to help you out and to Thumbtack for all they do

  • 5/5 stars April 20, 2013

    Quick and reasonable quote. Fast and good service. Computer working again the same day I called.

  • 5/5 stars February 21, 2013

    I had issues with my laptop screen, and needed to replace it. Timm was extremely helpful in finding the best solution for my issue at the best cost. He even took the time to research and communicated with the manufacturer. In result, I ended up getting a discount from the manufacturer, and I fixed my computer at almost half the cost of already the best deal I could find in DFW. This is the first review I have ever taken the time to write. I really appreciate Timm going out of his way to write HP a letter, and how he dealt with the customer relations team in order to get a deal for me. I would recommend Timm to anybody who wants great customer service and the best price in town.

    Timm W. from Dallas PC Doctor replied to this review on May 18, 2013:

    Thanks, it's just about doing people right and when a mfg. makes a product that does not give proper life service it should be done the way I did it. Just treat others like I wish to be treated. Thanks for the review.

  • 5/5 stars February 8, 2013

    Mr. Wheeler did an outstanding job fixing anything and everything on my notebook. I have computer knowledge as well but he showed my things I have never even thought of before. I highly recommend his services! A+

  • 5/5 stars January 29, 2013

    Timm did a GREAT job! He repaired my laptop very quickly and for much less than expected. His follow-up was terrific too! I will definitely use him again and can confidently recommend him to anyone looking for a "computer guy!"

  • 5/5 stars January 16, 2013

    Thanks very Timm for your help today. You are very professional, timely & responsive. Extremely helpful!!

  • 5/5 stars November 2, 2012

    once agin Timm your a God when it comes to fixing PC"s even a PC that was supposedly reconditioned you still made it faster and found problems the other tech didn"t alway"s love your help

  • 5/5 stars October 16, 2012

    I would like to extend the warmest thank you to Timm Wheeler for all the time he has devoted to helping me with my past problems with my systems. I have been hacked several times and have over 6 computers in my home. Upon receiving my first message it was only a short hour later and he was right on the job. He is only a message away, and each time I have requested his help, he was not far. Not only does he know what is is doing, he has an AMAZING heart "the size of Texas"!! Over the past 18 months he has helped me clean up all of my systems on at least 10 occasions. I am forever grateful for having this wonderful, caring soul as a friend. LOVE YOU TIMM!! Thank you so much

    Timm W. from Dallas PC Doctor replied to this review on October 16, 2012:

    Thanks and it's always great to call a customer a friend too

  • 5/5 stars October 1, 2012

    i live in a small town in Ontario Canada, ive had the pleasure of having Timm work on my PC from Dallas ,,its as fast or faster now than when it was new ,,,thank you my friend :)

    Timm W. from Dallas PC Doctor replied to this review on October 16, 2012:

    Thanks for the review and much can be done with my remote service via Internet.

  • 5/5 stars September 20, 2012

    On my laptop, Windows XP Home was barely working, I couldn't connect to the internet and there seemed to be a whole range of problems with the hard disc and the back-up disc. I found Timm through Thumbtack, and left my laptop with him hoping he could fix the problems. He did better than I could have imagined, dusting the cooling fans, re-loading the disks and drivers and even installing a tune-up program. I need my laptop to teach online courses at a local community college and he was there when I needed help. I recommend Timm highly because he is very competent, timely, and reasonable. When you need a PC doctor, call Timm!

    Timm W. from Dallas PC Doctor replied to this review on September 20, 2012:

    Thanks Bruce, and happy to help make sure you can continue teaching, Thanks for what you do for others, learning is SO vital to a well balanced and fulfilling life.

  • 5/5 stars September 17, 2012

    It was a breeze. His manner and friendliness made me comfortable letting a tech on my personal machine for the first time. I learned a lot as well. I would recommend Timm to anyone without question. His service is rare these days.

    Timm W. from Dallas PC Doctor replied to this review on September 17, 2012:

    Thanks !!

  • 5/5 stars April 14, 2011

    Timm helped me out when I had serious problems with my pc. I had a virus and Timm jumped in to the rescue. Not only did he fix the problem, he helped my pc to run faster and proficient. I am so grateful for Timm's assistance and friendly demeanor.

    Thanks again Timm

    Theresa Giannette

    Timm W. from Dallas PC Doctor replied to this review on September 17, 2012:

    Most Welcome TG.

  • 5/5 stars January 13, 2011

    timm is the greatest pc doc in the world no doubt.
    THX TIMM

    Timm W. from Dallas PC Doctor replied to this review on September 17, 2012:

    Grazie...

  • 5/5 stars January 5, 2011

    100% Satisfaction Guarantee! Extremely knowledgable and fast with a resolution. I was having an issue with my virus scan and he new exactly what to do and provided a link for alternative pc protection. Thank you, Timm. You certainly have my business and anybody else that I can recomend.

    Timm W. from Dallas PC Doctor replied to this review on September 17, 2012:

    Thanks .

  • 5/5 stars January 4, 2011

    A true proffesional! Knows what he is doing! Kind, curtious, and gets the job done and done right! 5 stars!!!

    Timm W. from Dallas PC Doctor replied to this review on September 17, 2012:

    Thanks to a 5 star customer too.

  • 5/5 stars December 15, 2010

    Timm has been very professional, knowledgeable, patient, and was very helpful both in my home and with email assistance. He has helped me through a few tricky upgrades and updates and a system hardware failure. Much Thanks Timm! Recommended!

    Timm W. from Dallas PC Doctor replied to this review on September 17, 2012:

    Email or any problems at all, always happy to help.

  • 5/5 stars December 12, 2010

    Timm's assistance was invaluable to me, having lost my sound and video drivers and working with a laptop that had slowed down considerably. He walked me thru everything he did which was an education unto itself and I understand more about the workings of my computer. Not only did he 'speed up' my laptop, he explained why he was doing what he did, so that it all made sense. The result is a customer for life who will recommend and promote him to friends and family. Thanks so much, Timm! I'm glad you decided to become a PC Doctor!

    Timm W. from Dallas PC Doctor replied to this review on September 17, 2012:

    Happy to help.. I appreciate the business.

  • 5/5 stars September 28, 2010

    very pro. Nice and fixed it in no time !! Thanks for the help!!

    Timm W. from Dallas PC Doctor replied to this review on September 17, 2012:

    You are welcome, thanks for the business !

News feed

  • Need help ? Free Estimates.
    Apr 18, 2012 at 10:42 am

  • The Doctor Is In
    Jan 25, 2012 at 3:47 pm

  • Minimum /Max charge for 2 hours is 50.00
    Dec 02, 2011 at 11:30 pm

Question and answer

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. It's not rocket science,and we love to teach people who want to learn how we fix things or do a service if the time is available. We also do one on one tutoring too.

Q. What important information should buyers have thought through before seeking you out?

A. Need to know your operating system, type of device, model, and problem details. If you get an error message it helps to write it down or just leave it and let us remote into your PC and look at it for ourselves. It always helps when PC Doctor can look at the 'patient' live .

Q. Why does your work stand out from others who do what you do?

A. Many services charge like they are real MD's... not PC Doctor. Part of what we are doing is trying to make PC repairs and services as well as web sites for small businesses affordable and fair.

Q. What do you like most about your job?

A. PC Doctors enjoy helping people with technology and participate in community charity events helping with technology such as volunteerism. We love to help.

Q. What questions do customers most commonly ask you? What's your answer?

A. Can you help me with my computer... somethings wrong..it's doing...

Q. How did you decide to get in your line of work?

A. PC Doctor loves computer technology and helping people.

Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

A. I am constantly online reading up on the latest changes and trends. I often post these to my Facebook account which you can find at www.facebook.com/DallasPCDoctor

Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?

A. IT is constantly changing and updating... most of the news lately is Super Wi-Fi and Tablet Computers/Smart Phones.

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