I HAD VARIOUS TASKS TO DO. THEY WERE DONE EFFECTIVELY AND THE WAY I WANTED THEM. NO TIME WAS WASTED! I WOULD DEFINITELY CALL UPON AGAIN IF I HAD A PROBLEM!
My laptop stopped working.
I didn't know what to do.
I called Timm and he had it working within 30 minutes.
I know nothing about computers, except mine wasn't working.
He didn't make me feel stupid for my lack of knowledge. I felt like I was talking to an ole friend.
Timm amazed me with his expertise.
You Rock Doc
Thanks Sarah, all we needed to do was remote in to your PC in Alabama and make a quick fix. Happy to have helped and thanks for contacting us to help you out and to Thumbtack for all they do
Quick and reasonable quote. Fast and good service. Computer working again the same day I called.
I had issues with my laptop screen, and needed to replace it. Timm was extremely helpful in finding the best solution for my issue at the best cost. He even took the time to research and communicated with the manufacturer. In result, I ended up getting a discount from the manufacturer, and I fixed my computer at almost half the cost of already the best deal I could find in DFW. This is the first review I have ever taken the time to write. I really appreciate Timm going out of his way to write HP a letter, and how he dealt with the customer relations team in order to get a deal for me. I would recommend Timm to anybody who wants great customer service and the best price in town.
Thanks, it's just about doing people right and when a mfg. makes a product that does not give proper life service it should be done the way I did it. Just treat others like I wish to be treated. Thanks for the review.
Mr. Wheeler did an outstanding job fixing anything and everything on my notebook. I have computer knowledge as well but he showed my things I have never even thought of before. I highly recommend his services! A+
Timm did a GREAT job! He repaired my laptop very quickly and for much less than expected. His follow-up was terrific too! I will definitely use him again and can confidently recommend him to anyone looking for a "computer guy!"
Thanks very Timm for your help today. You are very professional, timely & responsive. Extremely helpful!!
once agin Timm your a God when it comes to fixing PC"s even a PC that was supposedly reconditioned you still made it faster and found problems the other tech didn"t alway"s love your help
I would like to extend the warmest thank you to Timm Wheeler for all the time he has devoted to helping me with my past problems with my systems. I have been hacked several times and have over 6 computers in my home. Upon receiving my first message it was only a short hour later and he was right on the job. He is only a message away, and each time I have requested his help, he was not far. Not only does he know what is is doing, he has an AMAZING heart "the size of Texas"!! Over the past 18 months he has helped me clean up all of my systems on at least 10 occasions. I am forever grateful for having this wonderful, caring soul as a friend. LOVE YOU TIMM!! Thank you so much
Thanks and it's always great to call a customer a friend too
i live in a small town in Ontario Canada, ive had the pleasure of having Timm work on my PC from Dallas ,,its as fast or faster now than when it was new ,,,thank you my friend :)
Bruce Martin dundalk ont
Thanks for the review and much can be done with my remote service via Internet.
On my laptop, Windows XP Home was barely working, I couldn't connect to the internet and there seemed to be a whole range of problems with the hard disc and the back-up disc. I found Timm through Thumbtack, and left my laptop with him hoping he could fix the problems. He did better than I could have imagined, dusting the cooling fans, re-loading the disks and drivers and even installing a tune-up program. I need my laptop to teach online courses at a local community college and he was there when I needed help. I recommend Timm highly because he is very competent, timely, and reasonable. When you need a PC doctor, call Timm!
Thanks Bruce, and happy to help make sure you can continue teaching, Thanks for what you do for others, learning is SO vital to a well balanced and fulfilling life.
It was a breeze. His manner and friendliness made me comfortable letting a tech on my personal machine for the first time. I learned a lot as well. I would recommend Timm to anyone without question. His service is rare these days.
Timm helped me out when I had serious problems with my pc. I had a virus and Timm jumped in to the rescue. Not only did he fix the problem, he helped my pc to run faster and proficient. I am so grateful for Timm's assistance and friendly demeanor.
Thanks again Timm
timm is the greatest pc doc in the world no doubt.
100% Satisfaction Guarantee! Extremely knowledgable and fast with a resolution. I was having an issue with my virus scan and he new exactly what to do and provided a link for alternative pc protection. Thank you, Timm. You certainly have my business and anybody else that I can recomend.
A true proffesional! Knows what he is doing! Kind, curtious, and gets the job done and done right! 5 stars!!!
Thanks to a 5 star customer too.
Timm has been very professional, knowledgeable, patient, and was very helpful both in my home and with email assistance. He has helped me through a few tricky upgrades and updates and a system hardware failure. Much Thanks Timm! Recommended!
Email or any problems at all, always happy to help.
Timm's assistance was invaluable to me, having lost my sound and video drivers and working with a laptop that had slowed down considerably. He walked me thru everything he did which was an education unto itself and I understand more about the workings of my computer. Not only did he 'speed up' my laptop, he explained why he was doing what he did, so that it all made sense. The result is a customer for life who will recommend and promote him to friends and family. Thanks so much, Timm! I'm glad you decided to become a PC Doctor!
Happy to help.. I appreciate the business.
very pro. Nice and fixed it in no time !! Thanks for the help!!
You are welcome, thanks for the business !