Q. Describe the most common types of jobs you do for your clients.
A. The majority of my clients are new dog owners looking to get their dogs under control and happily incorporated into their lifestyle. I work on house training, walking on a leash politely, coming when call, and all the basic commands. Most everyone has the same wish list of behavior problems such as house training, digging, chewing, barking, jumping up and manners with people and other dogs. I help you build that Norman Rockwell dog who is a pleasure to have around. One that listens and follows directions and makes you proud. A dog who can quietly hang out by the fire place and not feel like it has to be in your lap, under your feet and molesting your quests, chewing on the coffee table and demanding that it constantly be the center of attention. The process is really quite simple and does not take long at all. Its just not necessarily easy. I try to make the training fun, fast and cost efficient.
Q. Describe three recent jobs you've completed.
A. Yesterday I helped a family get their 8 month old black lab under control. In just a couple of hours the dog learned to walk politely with its owners and to stop taking them water skiing through the neighborhood.
Last Wednesday I helped a lady in Bedford who has 11 Peekineze and a Chahuahua. I helped her get organized and set up a home kennel program that will allow her to once again have a life. She was very happy and I only charged her the one time fee of $200.
Saturday last I worked with a man in Garland who has a 4 month old Boxer. We worked on crate training and basic in home manners. I showed him how to teach his little Dennis the Mennis to always eliminate in one far corner of his yard.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Background Knowledge and experience make all the difference in the world. The dog training profession is not requlated in any way. Anyone may hang up a shingle and claim to be a trainer. I started The Dallas Dog Trainer in January of 1987 and have done nothing else but train dogs for these past 25 years.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. My phone rings at the same juncture with each of my clients. Every one really tries to fair and loving and equal with their dogs. They wish to share and and simply hang out and see how thing go and try to deal with problems when they come up. That operating system is simply to complicated for you dog to handle. Your dog desparately desires for you to step up and take a clear leadership position. Not doing so puts a great deal of stress on your dog.
Q. What questions should a consumer ask to hire the right service professional?
A. I believe it to be important to find someone that not only has experience with your particular breed of dog and the problems you are experiencing but also is able to relate to you, your personality and unique situation and concerns. Communicating well along with a tool box full of ideas and options. The cookie cutter approach only works about 30 percent of the time.
Q. What important information should buyers have thought through before seeking you out?
A. This is an educational service. It is never to late to start but the sooner we get together the better. The longer you wait the more frustrating it will be for both you and your dog.
Q. Why does your work stand out from others who do what you do?
A. The 25 years of background, knowledge and experienced I bring to the table is unequaled by any other trainer in the Dallas area.
Q. What do you like most about your job?
A. I have a dream job. I truly love the dog business. Helping dogs with people problems gives me great joy. Seeing a completely dysfunctional situation turn a 180 in just a couple of hours is an amazing experience.
"Mark, this is this dogs last chance. If you cant fix this the dog has got to go".
"Thank so much Mark for giving us the dog we were looking for".
Q. What questions do customers most commonly ask you? What's your answer?
A. It is a short list and all my clients have it. Can you house train my dog? Can you get to stop jumping me and dragging me down the street on walks? Can you teach my dog to have manners with me, my family, guests and other animals.
The answer is YES, and faster than you could ever possibly imagine.