Estate Maids Cleaning Service

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Introduction: Our care for first time customers; discount rates for those who can't afford the full rate; giving them extra services like laundry, errands, butler services, carpet cleaning, window cleaning, preparing meals for some who can't do for themselves, different methods of payment like zelle, cashapp, Venmo, paypal, cash, check etc.... I feel great when my customers are satisfied with our service. They are not making us clean for them, but we are delighted to be of service to them. I like to see the transformation of a home when we are done cleaning. Clients are sometimes surprised at how much we sparkle their homes upon completion. We use excellent cleaning supplies that are not toxic and we also use the clients preferred cleaning supplies. That makes then call us time and time again and some sign up for weekly, bi-weekly or monthly cleaning schedules. Our clients love us and that's a good sign when you can trust us going to your homes.

Overview

Hired 1109 times

Background checked

22 employees

18 years in business

Payment methods

This pro accepts payments via Cash, PayPal, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

Featured Projects

53 photos

Specialties

Type of home organizing service

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Reviews

Customers rated this pro highly for work quality, professionalism, and punctuality.

Good 4.0

387 reviews

5

56%

4

16%

3

11%

2

6%

1

11%

Read reviews that mention:

Lauren B.

7 days ago

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Hired on Thumbtack

We love Rose. She and her team do a great job, and she is wonderful to work with.

Details: 4 bedrooms • 5 bathrooms • Standard cleaning • Pets in home • Once a month

Estate Maids Cleaning Service's reply

Thanks Ms. Lauren, we love you and we Love to clean your beautiful home.

House Cleaning

Rosalyn M.

Mar 9, 2015

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Hired on Thumbtack

The 5 stars is for Regina Thornton. She was very professional and thorough. If you need a deep cleaning and someone to handle the job professionally, ask for her. My home is now clean AND organized. Thanks to Regina, the best Crew Leader ever!

House Cleaning (One Time)

Christina P.

May 7, 2014

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Hired on Thumbtack

They did a great job. I will definitely use them again. Their ability to organize was superb and the clean smell when I came home was very relaxing.

House Cleaning (One Time)

Sonja W.

Oct 23, 2018

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Hired on Thumbtack

Regina and Emmanuel worked a very very long day, only took one two-minute break and cleaned my home top to bottom. Regina was training her co-worker and was very methodical and detail oriented!!! She even got on the floor to wipe areas!! Had no problem dusting ceiling fans or moving all my knick nacks! Emanuel even started the day with a little prayer.

Details: 2 bedrooms • 2 bathrooms • 1,500 - 2,000 sq ft • Deep cleaning • Interior window cleaning • Yes, I have a cat or dog • Just once

House Cleaning

Duresameen S.

Nov 19, 2015

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Hired on Thumbtack

I just moved to my first home, here in Flower Mound about a month ago. I was in desperate need of a move-in cleaning service, as the previous owners had very obviously not had this home professionally cleaned. I seeked out many service professionals through both Thumbtack and my own research before making my decision to go with Estate Maids. I really appreciated their timely response to my inquiry and their willingness to be flexible with my cleaning, scheduling and financial needs. They were quite a bit late the morning of the cleanup but to makeup for it, the agency sent out five women, instead of the original two-three that were scheduled at absolutely no extra cost to me. I had to run about a million errands that day so I really appreciated their understanding of my time and rearranging their services to meet my needs instead of making me work around them. All of the ladies were courteous but two of them really stood out! They were very friendly and upbeat! I believe one of them was named Mrs. Shirley and the other lady's name was Cheryl. I hope I'm remembering their names correctly. I would highly recommend requesting these two ladies when booking Estate Maids for your next in-home clean! I would also highly recommend Estate Maids for their overall service. What I really admired about this particular agency was their commitment to ensuring satisfaction. They called me back within two-three days to follow up and for feedback. They waited for a couple days to give me time to look around the home and take account of what had been cleaned and done so with care and attention to detail. They assured me if anything was not to my satisfaction, the agency would send out another cleaning team with no cost to me until they got the job done right. They even offered to discount my next in-house cleaning should I come across any issues after the guaranteed 72-hours. There's not much of anything I can criticize as far as the cleaning goes. I'm a very detail-oriented person so I'm probably much harder to please than most folks, but Estate Maids did a phenomenal job of addressing most of my cleanliness concerns. I will definitely be giving them my business again and wouldn't hesitate to recommend them to friends, family and colleagues. If you're looking for courteous and professional service, Estate Maids is definitely the way to go.

Estate Maids Cleaning Service's reply

Estate Maids is thanking you for the wonderful review you wrote after our maids cleaned your property. We strive to give our clients the best and we would give you a 10% discount towards your next cleaning. We are currently doing Spring Cleaning and our clients love the fact that it leaves their homes clean and sparkling throughout. We wish to render you with the same service whenever you are ready. Thanks again for your business and have a great day. Rose

Move-in or Move-out Cleaning

Credentials

Background Check

Rose Miller

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
A complicated pricing system will always be to the customers favor. We try to compromise and make the customer happy after all. We are the cheapest in the industry in order to attract customers and keep them satisfied.
What is your typical process for working with a new customer?
The typical process of working with a new customer is assuring them their cleaning will be 100% satisfaction guaranteed. We always start with a deep cleaning and then recurring cleaning at a cheaper rate.
What education and/or training do you have that relates to your work?
I go on line to learn more about cleaning and the different supplies I can use to make my cleaning better. I learn about the kind of people to hire. I hire leaders, not followers. Whether I'm around with them or not, they are leaders and do the best to make the company name exclusive of other company.

Estate Maids Cleaning Service

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