All Makes Auto Repair & Maintenance

Q. What advice do you have for a customer looking to hire a provider like you?

A. Go meet your prospected service professional before dropping your car off. Don't be afraid to ask questions. Don't pretend to know something you don't know, you might miss out on some good feedback and questions. Communicate your vehicles issues with your service writer as good as you can. It really helps get the the job done right and will likely lesson your diagnostic bill. Be cautious of anyone telling you it will be like brand new. If you have a 100,000 mile car, please expect it to be a 100,000 mile car, not like brand new. If you only spend $200.00 on a car repair, you only got $200.00 of your car repaired. Its not going to run like brand new. If you have any questions, please call us

Q. What questions should a consumer ask to hire the right service professional?

A. Where are you located? What brand parts do you use? Can I bring my car in for you to look at it and give me an estimate on the work that needs to be done? When your car is in for service, please ask for them to check it over. If you feel uncomfortable with some of the recommendations, please call us and ask. Do not hesitate to ask questions. You can reach us Thanks

Q. Why does your work stand out from others who do what you do?

A. Here at Poppa Candy's, we pride ourselves in quality workmanship and getting the job done right the first time. We do no take short cuts and will be as thorough as possible with any job we perform. We will not rush through a job to make more money on you once, we will take our time to get everything done right the first time and keep you coming back, because you will know that you can trust us. Please do not hesitate to ask as many questions as you like. Feel free to call us

Q. What do you like most about your job?

A. I love helping people. I like making people happy and enjoy working with my hands. Here at Poppa Candy's we are car guys and we just love cars. We are not traditional car guys in the fact that most "Car Guys" like muscle cars. We appreciate all cars for what they are. Every car has a purpose that it was built for and there is someone out there that likes that car for its purpose, usually the person that is bring it in to us. I get to meet a lot of interesting people and help a lot of people. If you would like to come by and visit us, please call us - Thanks!

Q. Do you have a favorite story from your work?

A. We have a lot of stories from cars that are brought to us. The car itself is not usually the story, but the person driving the car is the story. That's who is usually responsible for the car and what happens to the car. I can't give you story specifics, otherwise, I would be a gossip. And if you want gossip, you will have to come in and visit us. Call us - Thanks!

Q. What do you wish customers knew about you or your profession?

A. In my profession, the biggest misunderstanding is that we are just grease monkeys and we will be able to magically fix that car through the phone. But we have to have a lot of outside of the box thinking and be trained to use multiple computer systems, understanding the computer in the vehicle and how it communicates to other modules and sensors in the vehicle. Chances are we have to multitask everything we do. Most important thing, there is a good chance you are not the only person with a car problem today, but chances are, your problem is unique to you today and that makes you unique to us. If you have any questions, please call us, Thanks.

Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

A. We are always going to industry classes so we can learn the latest methods and learn how to communicate what we do to the customer better. The best classes do not offer a known certificate. They are usually taught by life experiences and trial and error. Since someone out there has already done it, we have contacts all over the industry and are not afraid to make phone calls or call people over to get the information we need to perform our job as good as possible. Our goal is to keep you coming back as a happy customer, not coming back for the same problem over and over. If you would like more information, please call us