Q. Describe the most common types of jobs you do for your clients.
A. Networking, fix printer issues, clean viruses and spyware, install software, replace faulty hardware, install updates, and backup files.
Q. Describe three recent jobs you've completed.
A. I setup a printer a lawyer's office had had for a long time for use on the network.
I installed software updates for an accounting software package on a server to be used on all clients and desktops.
I removed a spyware infection from a computer in a medical practice.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Look for companies with experience and good recommendations. Whenever possible, speak with the technician before hiring him or her to assess whether they seem confident they can do the job required and don't settle for the lowest bidder. Good service, proficiency, and experience will cost you a little more but will save you more in the long run.
Q. What important information should buyers have thought through before seeking you out?
A. Are they recommended by others in their field?
What kind of experience does this business have?
Are the prices really cheap? After all, you get what you pay for.
Where are they located?
Do they charge trip time or mileage?
Q. Why does your work stand out from others who do what you do?
A. We provide the service that most computer technicians or companies fail to. In the technical world, it's very common to have condescending or just plain rude technicians. We pride ourselves in being personable and in communicating clearly to our clients.
Q. What do you like most about your job?
A. I love meeting and interacting with people. I like the fact that in my business, problems are varied and they always give my brain a good workout!