Q. Describe the most common types of jobs you do for your clients.
A. The Most common types of jobs that I get are, memory upgrades, windows 7 operating system upgrades, Crashed hard drive recovery and many many virus removal cases.
Q. Describe three recent jobs you've completed.
A. 1/ Hard drive full recovery
2/ Installed new laptop keyboard
3/ Removed multiple viruses and cleaned out.
Q. What advice do you have for a customer looking to hire a provider like you?
A. You will notice that there are a lot of companies just like me out there and perhaps with lower prices. I am here to tell you that in some instances my prices may be slightly higher but unfortunately because of my high quality of work, we will most likely not meet again :-( Unless of course a new problem has surfaced :-) I strive to go the extra mile for my customers and I take pride in what I do.
Q. Why does your work stand out from others who do what you do?
A. I don't try and steal your money or overprice you. I separate myself by being honest. Others may tell you for example that your laptop will cost $700 to repair. I will tell you that its not worth doing as $700 can get you an outstanding brand new laptop. Others will try to charge you the $700 as many customers do not know better and other companies try to take advantage of this.
Q. What do you like most about your job?
A. I really enjoy repairing computers, it is not just a job to me. Granted most repairs are no longer a challenge due to my expertise BUT Data Recovery for example brings much satisfaction when a customer almost breaks down in tears because I had recovered years of irreplaceable photographs from her hard drive that had crashed many years prior to the recovery attempt.
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. College is fantastic and learn all you can BUT there is nothing like real life experience to really awaken you.
Customer service always comes first and always be reasonable. Ive been taking apart computers since I was 10 years old and never stopped :-)
Q. Write your own question and answer it.
A. Why choose TaylorTech over a large chain such as BestBuy for your repairs etc?
I will not overcharge you just for looking at your computer and will be honest at all times. The diagnosis fee is $30 and if I carry out the work, the $30 gets applied directly to the repair as if you had not paid it in the first place. I look out for your best interests not just my bank balance. This separates me from ALL the competition.