Computer Repair and Data Recovery Service

TaylorTech Business and Family Solutions

Houston, TX

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About TaylorTech Business and Family Solutions

hired 3 times on Thumbtack

My services include Desktop computer and laptop repair, and I specialize in virus removal, data recovery, Windows forgotten passwords, software and hardware installations, and laptop keyboard replacements.

Customers very much enjoy working with me, as I provide a very good service with a smile. More importantly, I do the job correctly the first time, and that appears to be rare these days.

I look forward to working with you.

Location

9505 Yupondale Drive, B
Houston, TX 77080

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Reviews

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  • 5/5 stars May 17, 2013

    TaylorTech did an excellent job on my laptop repair. The technician was kind and knowledgeable. I will continue to trust them with my computers.

  • 5/5 stars April 8, 2013

    I had my college lap collecting dust in my closet for the past 3, 4, maybe even 5 years. It had not been used because it wouldn't go past the start up screen.

    Even thought the lap top was old and outdated I never threw it away because it was a time capsule of photos, videos and music (holding three family vacations to Hawaii, sentimental videos of my late grandmother, and more music than Elvis could shake his hips to.)

    Mike was awesome! He was able to run a Data Recovery of the internal drive and transport all of my sacred memories to an external drive which I now have on my current computer. He even recovered all of the files that had been deleted from my old hard drive!

    He even spent extra time sorting through the images, and processing what could or couldnt be salvaged. He worked fast, and completely "Taylored" his service to my needs.

    Whenever I got the external hard drive back it was like Christmas morning!

    His rates are perfect, and he is professional! Definitely recommend his service to anyone! :)

    Thanks Mike you are awesome, the information that you recovered is priceless!!!!

  • 5/5 stars April 8, 2013

    Mike has done an external harddrive recovery, set up our office computer programs, repaired office computer problems, and multiple other projects for me. He's always done an awesome job at a fair price!

  • 5/5 stars April 7, 2013

    Michael's service was professional, prompt, priced fairly, and he was very acomodating to my schedule. I will use him again and would recommend that he be considered for your computer service needs.

  • 5/5 stars September 10, 2012

    Polite, professional and quick to find a solution to most computer issues! Definitely recommend.

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. The Most common types of jobs that I get are, memory upgrades, windows 7 operating system upgrades, Crashed hard drive recovery and many many virus removal cases.

Q. Describe three recent jobs you've completed.

A. 1/ Hard drive full recovery
2/ Installed new laptop keyboard
3/ Removed multiple viruses and cleaned out.

Q. What advice do you have for a customer looking to hire a provider like you?

A. You will notice that there are a lot of companies just like me out there and perhaps with lower prices. I am here to tell you that in some instances my prices may be slightly higher but unfortunately because of my high quality of work, we will most likely not meet again :-( Unless of course a new problem has surfaced :-) I strive to go the extra mile for my customers and I take pride in what I do.

Q. Why does your work stand out from others who do what you do?

A. I don't try and steal your money or overprice you. I separate myself by being honest. Others may tell you for example that your laptop will cost $700 to repair. I will tell you that its not worth doing as $700 can get you an outstanding brand new laptop. Others will try to charge you the $700 as many customers do not know better and other companies try to take advantage of this.

Q. What do you like most about your job?

A. I really enjoy repairing computers, it is not just a job to me. Granted most repairs are no longer a challenge due to my expertise BUT Data Recovery for example brings much satisfaction when a customer almost breaks down in tears because I had recovered years of irreplaceable photographs from her hard drive that had crashed many years prior to the recovery attempt.

Q. If you were advising someone who wanted to get into your profession, what would you suggest?

A. College is fantastic and learn all you can BUT there is nothing like real life experience to really awaken you.
Customer service always comes first and always be reasonable. Ive been taking apart computers since I was 10 years old and never stopped :-)

Q. Write your own question and answer it.

A. Why choose TaylorTech over a large chain such as BestBuy for your repairs etc?

I will not overcharge you just for looking at your computer and will be honest at all times. The diagnosis fee is $30 and if I carry out the work, the $30 gets applied directly to the repair as if you had not paid it in the first place. I look out for your best interests not just my bank balance. This separates me from ALL the competition.

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