Roofing, Fencing, Siding & General Remodeling

Q. Describe the most common types of jobs you do for your clients.

A. From A to Z!! We have done jobs as small as a roof repair and as large as gutting a 10,000 SF sitness center and rebuilding it very upscale in 10 weeks, start to finish.

Q. What advice do you have for a customer looking to hire a provider like you?

A. When looking for a General Contractor it is very important to investigate them through engine searchs on the Web. Look for distinctions and accredations from 3rd party entities and make sure thry carry at least $1,000,000 in general liability insurance. In the instance of Ultimate Roof Builders, we are licensed by the state of Texas, TRCC # 48350. We are accredited from the BBB with no complaints, the owner sits on the Roofing Contractor Association of Texas (RCAT) and we are a Certified GAF/ELK Contractor. We also have a business office and over 85% of our business comes from referrals and previous customers. The best form of business!!

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. Show me pictures and previous invoices of the last 10 jobs you have done! For the last 3 years I have taken before and after pictures of at least 60% of the jobs we have completed and 100% of all the last large projects we have completed. Look for an estimate from some sort of accounting software such as Quickbooks instead of an estimate created from a word doc. Also ask to see insurance binder and some sort of web recognition. It would also if a 3rd party company has given them some sort of accredation, whether it be the BBB or a manufactuer of the products they are selling. All are easy to verify. If you follow all of these steps, you will pretty much be assured quality service. Be educated but not too much that you are counter-productive. Let the pro's do their job.

Q. What questions should a consumer ask to hire the right service professional?

A. 1. How long have you been in business or doing what you are doing?

2. Do you carry any 3rd party credentials or distinctions?

3. Do you have an office?

4. Do you carry at least $1,000,000 in general liability insurance?

5. Can you provide me with at least 10 references over a 24 month period?

6. What kind of workmanship warranty do you offer?

7. What all services do you provide?

8. What products do you use in your work?

9. Are you a locally owned and operated company?

10. Are you a member of the BBB?

11. Do you have internal policy set in place for your company?

12. How long have your laborers been working with you?

Q. What important information should buyers have thought through before seeking you out?

A. What is your budget? What is your budget vs what you want done...which means are your goals and expectations realistic with what you are willing to spend? The old saying is true most of the time...."you get what you pay for."

Q. What do you like most about your job?

A. We love working with people to solve their problems. We really enjoy taking something from either nothing or severally damaged and making it wonderfully new and enjoyable. We also enjoy helping the everyday folks make sure they are treated fairly within guidelines and laws provided to protect against big Insurance companies that generally try not to cover or pay for what they should on claims. It is extremely important to not only meet but exceed expectations set before with the job at hand. We also are working diligently to change to perception of the contracting trade with accountability and proffessionalism.