Hardware Training Services

HiStar International

Plano, TX

9 years in service

1 employee

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“Your Computer is in a perpetual motion of dying! Let us postpone the inevitable Today!”

Bio

Now officially Retired! so I don't travel much! But will work on your system at my home and will make sure it is up to par before you get it back! Satisfaction guaranteed! Call me or email me for my home address! Available 9-5 MS

About HiStar International

hired 4 times on Thumbtack

In the computer field since 1973, so that should tell you a little about me.

Retired from US Army (20 years) and 10 or so years with HP as a Field Technician.

My specialty is rebuilding and servicing Hardware systems, both desktops and laptops from Dell, to HP, Toshiba, Acer, Compaq, etc.

I have A+, MCSE, Net+, Security + , CNA, Cisco, and Linux experience.

If you have network or viral issues, let me know and we can assist you in overcoming this annoying stumbling blocks.

Location

1929 Smith Dr
Plano, TX 75023

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Reviews

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  • 5/5 stars September 1, 2014

    He's very helpful. We conversed in posts and I dropped my computer off today. Very willing to help.

  • 5/5 stars June 21, 2014

  • 5/5 stars May 28, 2014

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. Most are simple: Upgrades to the OS (Operating System - such as Windows!)
Some are not so simple! failed Motherboards - Failed Power Supplies - Failed Communication devices, etc..

Q. Describe three recent jobs you've completed.

A. Too many to count or follow - trust me!

Q. What advice do you have for a customer looking to hire a provider like you?

A. My advice is: Don't just look for the cheapest nor the most expensive one!
Look at the years of Experience in the field! Just like if you take your car to the garage! There are many options - make sure the mechanic knows what he/she is doing!

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. If your looking to see my Certifications: I don't have them hanging on my wall if that is what your after!
I believe that EXPERIENCE counts more than a piece of paper on the wall!

Q. What questions should a consumer ask to hire the right service professional?

A. That I am in not qualified to say! You the Consumer are the one's who can answer that question best!

Q. What important information should buyers have thought through before seeking you out?

A. One: How far and How much are you willing to go to get what you need inside this darn machine we call Computers!

Q. Why does your work stand out from others who do what you do?

A. Not exactly sure! but all I know is: If your computer can't be fixed by me! Then it is a complete loss! might make a nice boat anchor though?

Q. What do you like most about your job?

A. I have been in the computer field since 1973! So that tell you that I have been in the field ever since it's baby steps! and I have watched it grow till today's technology - I try my best to keep up with the latest and greatest! But I love what I do!

Q. What questions do customers most commonly ask you? What's your answer?

A. Q: What about virus? - My answer:
A: Get the best antiviral programs out there! there are many but the one I choose is called AVIRA! and it hasn't failed me yet!

Q: Can I get my files off my computer?
A: Usually yes! just because your computer or motherboard may not work the
HHD (Hard Drive) might still be ok! as long as we can see it (I can piggy back it to my systems and see!) - we can get your files copied to my drive, a thumbdrive or any other device you might have!

Q: How much will it cost me?
A: Unless you need to replace Parts! Only $40 for my time!
Parts are extra and I will tell you where and how you and I can fix your PC/Laptop to get i back up to par!

Q. Do you have a favorite story from your work?

A. I have way too many to bore you with it! but I can tell a few whoopers myself if interested!

Q. What do you wish customers knew about you or your profession?

A. They can know that if I can't fix it - nobody else can either!

Q. How did you decide to get in your line of work?

A. Kind of found me more so than I for it! I was in the US Army and decided that lugging a rifle on my back was not much of a future!
So I decide early in my 20 year career that I wanted to learn something that I could use AFTER I retired!
Selling Insurance and Used or New Cars was not my option!
I wanted something that I know was 1) Interesting 2) challenging and 3) makes a good living (or at least helps pay the bills!)

Q. Tell us about a recent job you did that you are particularly proud of.

A. I am proud of all of my work!

Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

A. It's a never ending battle! things in this industry change so often its not even funny to keep up with!

Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?

A. I can foresee that it's going to be a challenge to stay even on par with the computer technologies!

Q. Describe your most recent project, what it involved, how much it cost, and how long it took.

A. I have just too many to enumerate herein!

Q. If you have a complicated pricing system for your service, please give all the details here.

A. my system is fairly simple! $40 for my time! like we used to say in Germany: Das is Alles! (That is all!).

Q. If you were advising someone who wanted to get into your profession, what would you suggest?

A. This field is what I call getting saturated to a point that it's almost impossible to keep up with the changing technologies! but you can try!

Q. What is your greatest strength?

A. I can lift a computer? does that answer your question?

Q. What are you currently working on improving?

A. Not much! I am pretty much savvied out!

Q. Write your own question and answer it.

A. Questions to you: I have none! I know you want your files! your photos! your music and Documents ASAP! Not yesterday! and most of us - always forget to BACKUP the system when we need it the most!
Get Two drives! Use one for DATA and the Other for MISC Files!
That way you can always get one or more drive to get your files backup
whenever things start to go South!

Q. Write your own question and answer it.

A. I don't have any: but I know you all do!

Q. Write your own question and answer it.

A. Enough Said!

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