FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a free assessment after the initial phone call. We understand our customers may be going through alot after their home floods and are looking for answers. The first thing we do is inspect for moisture and document the water loss. this information is critical if a claim is filed with the insurance company. We are here to offer as much info as possible to help our customers make an informed decision on what the next step should be.
- What is your typical process for working with a new customer?
Initial phone call to gather as much info as possible. come up with a game plan to get the home or business dried as quickly as possible.
- What education and/or training do you have that relates to your work?
Our company is has IICRC certified technicians on staff. We are a specialty contractor that focuses on Water fire and mold. its all we do