Big Red Electric

Yes, We charge a $30 fee for an estimate, BEFORE we even called or texted or had any communication about your project I quoted you $300. to fix the circuit feeding your microwave,(that would cover replacing a smart breaker and dedicated device) that service work would've waived the 30 diagnostic fee. I also helped troubleshoot your problem over messaging, ( had you try to plug it in on another circuit to see if you had a bad microwave and try resetting the breaker) we then scheduled and rescheduled(at your convience) a time to dispatch a licensed electrician to your home. He verified that your circuit was in servicable condition, and recommended a replacing the appliance. After you purchased your appliance you wanted to know a price for installation. when I told you a price of 200, you informed me that our price was too high, that was when i finally charged you the diagnostic fee. I was willing to lower the price if you were going to have us perform more electrical work during the same visit. The $30 fee is advertised on thumbtack as a going towards the total invoice (in this case $200) why would I discuss a minimum amount when I quoted a number exceeding that before we even communicated over the phone or text. Just to let everyone know Thumbtack charges contractors $30+ just to get in contact with customers. Whether they answer the phone or not. If you think a Good Electrician is expensive, you would be SHOCKED to see how much a Bad Electrician can cost!