Mobile Mechanic, Auto, headgaskets, ac, timing. cc

Sockets Mobile Auto Repair

San Antonio, TX

Gold member

“If we can't repair it, you don't pay us !”

About Sockets Mobile Auto Repair

hired 19 times on Thumbtack

We are a family-owned and operated mobile mechanic business. We offer payment plans for the high-quality service we provide.

We treat every customer with respect, we listen to your concerns like you are family, and there when needed to assist in all of your auto repair needs (tired of other mechanics not answering your calls or returning them). We as professionals never turn and hide or act to busy to better fit your expectations and more.

For all our customers (we promise): If we cant repair it, You don't pay us !!!

Location

24040 hackberry loop San Antonio tx
San Antonio, TX 78264

  • DOJ Smart Search verified
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Reviews

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  • 1/5 stars January 24, 2014

    If I could give this guy a 0 I would. Trust the negative reviews. This guy is a scammer. Police report listed on here by someone, is a Bexar County case number and rating by the BBB of F (low as you can get) are easy to verify for yourself, with a phone call to the Bexar County Sherrif's Office and a click of the mouse to the BBB on the web. Go elsewhere find a reliable mechanic or dish out the bucks for the dealer. You will be glad you did. Please do your research before even thinking of using this guy.

  • 1/5 stars January 18, 2014

    I put serious consideration into using this mechanics services. I read the reviews and really didn't know who to believe so I did my own research. Turns out the police were at "sockets mobile auto repair" on 01-15-2014. There is an incident number of: BCS0-2014-00163. Just a head up for anyone who was thinking about using this guy.

  • 1/5 stars January 13, 2014

    Unfortunately, the bad reviews are spot on. Going through exactly what other customers are complaining of. Having to take police action to retrieve car after 3 months of repairs.

    Michael V. from Sockets Mobile Auto Repair replied to this review on January 15, 2014:

    Wow I can not believe this bogus information people are leaving on this review page! especially chris. J. This customer has never used our service. A non credible customer believing the reviews others have noted here! This is SOLID INFORMATION THAT CAN BE OBTAINED BY ANYONE THAT HAS A BRAIN! Sockets Mobile Auto Repair HAS NEVER HAD TO HAVE THE POLICE OVER TO OBTAIN CUSTOMERS VEHICLES !!!!!! ....DEFIMATION OF CHARACTER WONT BE TOLERATED. WE ARE TAKING LEGAL ACTION ABOUT THIS MATTER! Its sad today that people bad mouth a company to help their failing business and point fingers for neglectful maintance to your vehicle !!!!! BLAME YOURSELF THERE NOT OTHERS ! Sockets Mobile has always been there and will continue to be there to HELP customers not SCREW someone over. Thank you for reading both sides and hearing the facts of someone's ignorance not reality of how Sockets runs business.

  • 1/5 stars January 3, 2014

    I never bother reading the positive reviews. It is very easy to have friends and family or even oneself write them. I read the negatives and I kook for patterns. My biggest regret is not doing that BEFORE I took my car to this guy. I am reading a lot of people state that this guy is using drugs. I don't know for sure, but wonder why so many would say that. if not true.Don't walk away from this guy...RUN. He demanded thousands of dollars up front and months later no car and no money. We are forced to go to the police to retrieve the car but it is disassembled with parts missing. His ad states "If we can't fix it you don't pay us". ...I guess that means that we won't pay him MORE than the thousands that we already have been robbed of.

  • 1/5 stars July 17, 2013

    Drug addict looking for crack money. Support someone trustworthy not someone looking to rob you with jacked prices and unfair disgnosis.

    Michael V. from Sockets Mobile Auto Repair replied to this review on November 2, 2013:

    First and for most I would like to inform you I am not a drug addict my main drug in my life is my kids, if you have any we could probably enjoy the same high! The response to this review is to advise everyone. I take every customer's review seriously and to assure potential customer's, I am not on any drugs and my repair rates are generated thru a program (repair pal) and always lower than shop cost. We also understand that our customer reviews are very important to our business and reputation. We will address any concerns applicable to your review about us. Thank you !

  • 5/5 stars March 29, 2013

    I would like to sincerely thank Sockets Mobile for putting life back into my 2001 Honda Accord.Michael and his father showed up promptly at my residence with a very warm greeting & immediately went to work on the diagnostics of both of my vehicles.Michael cut me a break & did not charge me the full price for 2 diagnostics,so he already saved me $ from the start.Through the entire process from start to finish Michael constantly kept me informed on all repairs & costs.No work was started until he had clearly informed me of the job.Michael only needed a few days to complete the job.I felt that Michael was very concerned about the satisfaction of the customer.It was apparent that Michael and his father take great pride in their work.The best part of this was how much $$ Michael saved me.He easily saved me between $1,000.00 and $1,500.00 on his hard work he had done for me & you can bet was extremely grateful.As I picked up my car,I noticed a down town trolley there that he was going to work on so if the city of S.A. trusts Sockets Mobile,so can all of us,so forget about taking your vehicle to one of the big name chains who will just leave you in major debt.Do the smart financial move & call Sockets Mobile for all your auto repairs. Thanks again Michael.Awesome job.

    Paul Garcia
    9703 Hidden Plains
    S.A. TX. 78250

  • 1/5 stars February 7, 2013

    Called and set up an appointment for 6 pm, which was very easy. When it came time for the appointment he never showed. I had to wait over half an hour before I called to check on him. The response I received was that he was running late and could not make it. Personally if you have an appointment with someone they should honor it, or let you know in a timely manner that they can not make it. Stay away if you can not afford to take a day off of work to waste waiting for someone to not show up.

    Michael V. from Sockets Mobile Auto Repair replied to this review on February 8, 2013:

    Sir, We are sorry you feel this way but with auto repairs not every call can go smoothly and exactly on time. There can be further issues or problems with parts we recieved from customers. When we set appointments we state between 6-7pm (your appt. for example) but if we can make it sooner we will call. The mechanic is the only one who can say for sure his arrival and will call his Secretary if next customer needs to be informed of delay issues. Being he is under the hood doing repairs the time factor can sometimes be a little later then expected but majority of customers understand and agree. When we spoke it wasnt to say he couldn't make it at all but would it be easier to reschedule another time. You called back saying no and immediately hung up before we could try any attempt to make you a satisfied customer. Once again we apoligize for the inconvenience but we do not rush any customers repairs to ensure the accuracy of all repairs we perform.

  • 5/5 stars February 2, 2013

    Sockets Mobile Auto Repair is excellent. They were prompt, courteous, friendly and TRUSTWORTHY. They diagnosed the problem very quickly and correctly. They let me choose the part (a new carburetor) with options for the price range and type and gave a price quote beforehand and that was the final price. I will be calling them again in the future. jirek@lycos.com

  • 5/5 stars January 20, 2013

    Mike came out to my house on a Sunday with his dad and daughter in tow becuase she wanted to ride along. When I called he told me he was on his way.I have a Ford 97 Exepedition that blew a plug. He did a re-thread and got it working great in less than two hours. Price was great compared to what the shops would charge you. I know time will tell on the repair but he did a great job getting it running. Fun to talk to while working. If this holds up he will be the first person I call when something goes wrong.

  • 5/5 stars January 18, 2013

    Michael showed up on time, was personable, professional and got the job done on the spot! I also had another vehicle that needed a new alternator and he did that too. I felt comfortable with his demeanor and his knowledge was evident immediately. Pricing was fair and as stated with no bull in the middle.

  • 5/5 stars January 17, 2013

    YESSSSSSSSSSSS! Had my fuel pump replaced, (hard work, by the way!!!) and now it liiiiiiiives!!!! THANK YOU!

  • 5/5 stars January 16, 2013

    I was actually a bit surprised by Mike many times for many reasons. I was surprised at how fast he responded and how he came to me and diagnosed the issue in a short time. I was surprised how much he knew about my car it is a bit unusual. I hate to admit I was surprised by the total price. He was cheaper than the cheapest shop I found but wow it was still expensive oh well I suppose that is what you get when you own a Mercedes. Overall I am very pleased. They did good work in good time at a good price.

  • 1/5 stars December 20, 2012

    Never ever think about going to this mechanic. Mobile? they wanted me to drive my car to them. Professionalism? I have never been treated so bad in my life, paid these people over $3000.00 and my car is still not working, they misdiagnosed my car and they cursed me out when i complained telling me its my fault its not working. Please don't trust these people, go to an actual auto shop instead of dealing with these amateurs. Problem so bad, have to take legal matters.

    Michael V. from Sockets Mobile Auto Repair replied to this review on December 20, 2012:

    Long story short you called our company with your none running vehicle asking for head gasket repair. We performed all repairs necessary and you signed final receipt of satisfaction upon payment. Then called with minor issues were instructed to bring vehicle in and we would take care of it. You decided to listen to another mechanic and continued to drive the vehicle after told it was not recommended until looked at causing you to blow your engine completely. Not every customer can be happy especially after voiding their warranty and having to pay for repairs again. We stress the importance of our warranties and by following simple instructions you could take advantage of the free repairs. Ma'am we tried multiple times to do all we could for you even though it was due to your own negligence but decided with the threats of violence and verbal abuse you did to my staff we couldnt help you out further. We wish youlyou luck with your repairs and finding someone to help you.

  • 5/5 stars November 26, 2012

    Showed up as promised and was very quick at changing out my battery. He was able to accept credit cards, something i appreciate for the convenience. Very professional as well. I will definitely add Michaels contact info into my phone for future needs. Thanks Michael!

  • 5/5 stars October 15, 2012

    Here on time done in no time flat great job!!!!

  • 5/5 stars September 1, 2012

    He responded very professionally, he gave me a time when he would be arriving to come repair my car. This guy is the real deal he is fast,accurate and knows his stuff about cars ! His prices are a lot better than the mechanic shops around San Antonio too... I found my mechanic I won't go to anybody else but Sockets mobile auto repair! Thank you so much for helping me with my car. God bless!

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. I specialize in no start problems, fuel delivery issues, timing belts, electrical, interference engine bent valves repair over heating and head gasket repair check engine lights, no spark, charging systems, multiple misfire, tune ups, brakes , suspension, ball joints , clutch repair , cv axle repair , fuel pumps, computer repair, and many other repairs needed on todays modern vehicles. No job is too small!

Q. Describe three recent jobs you've completed.

A. 2005 kia optima -vehicle did not run and was clapping really loud up top of motor-Did a top end repair, r&i new valves intake and exhaust new head gasket, drained gas tank ( old gas was the cause of sticky valves causing interference with engine ) new timing belt , new plugs, fluids, fuel filter, gave the lady a 3 year 30,000 mile warranty and written receipt. 2003 dodge Durango 4.7 - blowing white smoke- repaired head gaskets , set the 3 timing chains, r&i crank bearings, replaced plugs and fluids, gave the customer a 3 year 30,000 mile warranty and receipt. 2008 Honda civic lady hit a shopping cart causing ac codensor and radiator to leak fast causing the vehicle to overheat and blow a head gasket- r&i head gasket timing chain, exhaust manifold gasket, valve cover gasket, plugs, oil, condensor orphice tube, blew out ad lines performed a pump down, charged the ac system, replaced radiator topped off the fluids, checked for leaks and tested job completed. Gave the lady 3 years 30,000 mile warranty .

Q. What advice do you have for a customer looking to hire a provider like you?

A. When searching for a Automotive Technician to work on your vehicle or investment, find out if what is needed is something they have serviced or repaired before. Find out there guarantee behind there work. See if they have professional business cards to provide to you along with receipts upon completion. Some of these questions will scare a lot of backyard and shade tree non certified wanna be mechanics just trying to get over on you and take your hard earned money! Nobody likes throwing hard earned money away and most likely causing more problems than what the original issue the vehicle was having in the first place.... We offer this- if we can't repair it you don't pay us! Plain and simple.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. The inside secret about being an Automotive Technician is , knowing how and what each individual part is supposed to be doing and knowing your DTC'S ! You can have 6 codes in your computer and only 1 part is causing all 6 codes, knowledge and experience is very important when servicing todays computerized vehicles!

Q. What questions should a consumer ask to hire the right service professional?

A. Be straight to the point, explain to the technician exactly what you heard, smelled, felt, and seen, when the problem happened, and ask the tech is this something they have worked on before? What type of crudentials ( certifications do they have?) What kind of guarantee do you carry with there work? How much will something like this cost me ? And the most important question you should ask is - will you perform any type of repair on my vehicle with out my consent or agreement with you ?

Q. What important information should buyers have thought through before seeking you out?

A. If we can't repair it you don't pay us ! That's accurate friends ! If we can't repair the problem you don't pay us ! We are a no nonsense team that provides the best of the best ASE certified techs at your door step, ready to repair the problem wih the confidence of a ( Done Right The First Time ) experience. Guaranteed ! Don't even bother calling someone cheaper that might not be capable of offering a full service auto repair, with all the proper knowledge or tools. We are not talking about something like spilling a cup of water and we know to, just clean it up , no, we're talking about your investment that you need to be reliable when u turn that key to start it. So by calling us we guarantee all of our products we install on your vehicle with warranty, written and signed by both parties along with a receipt and professional business cards to keep with you so u don't have to waste time here on the web searching for a reliable mechanic that answers your call or is willing to guide you thru, or provide you with a scheduled appointment. And if your stuck on the side of road have a technician respond to your call as soon as we can. We provide and treat our customers as if they are family to build a long lasting reliable mobile company you can count on when your stuck. We specialize in no starts, top end repair , fuel delivery issues, electrical headaches , head gasket repairs with a 3 year 30,000 mile warranty, high perfomance up grades full motor rebuilds , motor swaps , clutch repairs, check engine lights , stripped out spark plug repair, hid installation , remote starter and alarm installation , lift kits , tune ups, trouble starting issues , brakes , struts , timing belt installation , bent valves replacement and installation , ac repairs, over heating issues , complete motor rebuilds with warranty ,motor swaps and many more full service repairs needed for today's vehicles. Spend your hard earned money wisely on a company that has never been unable, to diagnose, or repair any vehicle here in San Antonio see for your self when calling us out to repair any problem you are having. Thank you very much in taking time and considering making a better choice on who you are calling to help you repair your investment.  And 1 last thing i think you should know I will (NOT) band-aid anything, so before you call please understand I do charge a $45 travel and diagnostic charge anywhere in San Antonio $65 outside of San Antonio. Think about it this way, what would you be charged to have it towed to a mechanic shop ??? And that's not all, you still have to pay for a diagnostic charge, and whatever the parts and labor is . Please don't call us if your looking for a backyard Mechanic to come over and repair your means of how you get back and forth to work, then you have not found it here. (quality honest work is not free) Have a great day and god bless!!

  (Our service also offers A $50 tow to our location if your area does not allow auto repair to be performed, please let us know when you call so it can be arranged. Thank you !)

https://www.socketsmobileautorepair.webstarts.com


Q. Why does your work stand out from others who do what you do?

A. Our business stands out from the rest because....

We do our very best to provide you with the service you want and need in a timely matter. We even do some things that other mechanics and shops don't! Like need a ride home, or to work, or to have your vehicle dropped off to you when the repairs are finished? How about a tow? Want or need to drop your vehicle off early or late due to your schedule? Maybe you'd even like a mechanic to come to your location?

Well here at Sockets Mobile Auto Repair that's just what we do. Our trained technicians are constantly updating their skills. Our equipment is state-of-the-art and our pricing is competitive. We know that you can pick from hundreds of other mechanics or repair shops here in San Antonio, but we promise to treat your vehicle like it's our very own. We will never mislead you or pressure you into having unnecessary repairs performed. We will answer all of your questions as thoroughly as we can so you fully understand what's being performed on your vehicle. We not only want you as a valued customer for life: we want you part of the Sockets Family as well. We appreciate when our customers put their trust in us! So, Why would you let anyone else work on your vehicle?

Give us a call today to schedule for your FREE diagnostic with repairs. That's right we will waive the diagnostic fee if you choose US for your repairs.
(210) 853-6131 / (210) 322-5586,