Perilous Times - San Antonio

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Introduction: Established in 2007, in both Houston and San Antonio. We are new to Thumbtack but please check out our reviews on google (Perilous Times Restoration). We provide services for Roofs & Fire/Water Restoration. You will find our staff courteous and professional. We are a small but efficient company that stands behind our work. We offer the best warranties in the business and will help you navigate through the insurance process. Our goal is to "Return you to Normal" and provide you with peace of mind of a job well done. Helping others

Overview

Serves San Antonio, TX

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20 employees

17 years in business

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and value.

5.0

1 review

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Dan T.

May 31, 2018

I had two experiences with Perilous Times in the span of about one month...the first was the result of a water supply line leak (2nd floor) where I awoke to water running into my kitchen through the AC vents and light fixtures. I called my insurance company first thing (8am) and had a return call from Perilous Times within an hour. They had their remediation team on site a couple hours later with fans and dehumidifiers. After the home was dry, they began the rebuild (drywall, paint, trim, carpet, etc.). My wife was having a nervous breakdown as we had our son's 4th birthday party planned at our home a week later and there was a huge hole in our kitchen ceiling. I informed Perilous Times of our event and they made sure they had everything completed before that date. The workmanship on our drywall texture was some of the best blending I have ever seen. You really can't tell anything was patched. Extremely happy with the overall process. About a month later, I had the exact same thing happen in another bathroom (2nd floor) and the same result in another area on my 1st floor. This time I called Perilous Times directly (late evening) and spoke to Heath, he had his team at my house first thing the next morning to start the process again. My second experience was just as painless as the first and everything was back to normal in a week or so. Everyone I worked with at Perilous Times was friendly, professional and courteous and I would recommend them to anyone.

Credentials

License

License Type: Contractor - City of San Antonio (TX)

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Heath Pipes

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We use the same price sheets as your insurance company. We are here to provide good service at a fair price and at the same time we can help to review your insurance coverage and make sure you received the proper reimbursement for your claim
What is your typical process for working with a new customer?
Each customer receives the same first class treatment from Perilous Times. Our primary focus is always customer service. Our communication procedures keep you in the loop throughout the entire process
What education and/or training do you have that relates to your work?
In Restoration and construction since 2007

Perilous Times - San Antonio

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