Giammalva Racquet Club
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Goals
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We were named "The Best Quickstart Program in Texas" by the USTA
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Reviews
Good 3.7
6 reviews
5
67%
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1
33%
Kristen B.
Jan 18, 2011
We just love Giammalva! All 3 of my children take tennis lessons here and they have so much fun! I love the flexible schedule and the coaches are Real Pros! They interact with the children in a positive manner and give great feedback to the parents. I highly recommend it for children as well as adults!
Dick B.
Jan 18, 2011
I have known Sammy for ten years as owner of his tennis club. He has taught a lot of kids and juniors to play to the best of their ability. He is the most honest and caring individual I have ever worked with.
Trust him
Dick
Dolores G.
Jan 18, 2011
Sammy is great, patient and really made me feel excited about playing tennis, I took his beginner lessons and it was great. I started in my mid's 40, hesitant I would like it, but he make me feel confident and now I enjoy playing on the Wednesday's inter league and on the weekends. He can really change your mind about tennis.
Paul N.
Jan 20, 2011
Giammalva is an excellent value, especially considering the variety of things they offer. Great way to stay in shape and meet new people.
Alyse M.
Apr 10, 2014
My husband got me tennis lessons here. I called to get simple information days and time of the lessons. The lady who answered didn't let me ask one question before she got my name and number and told me someone will call me back. Two weeks later I called again and got the same thing. Today I called to get a refund and they said they will only give me half my money back. And they will mail it on the 16th. I don't know why they won't put it back on my card. I don't like the idea that " the check is in the mail". They said they were doing me a favor by giving me half my money back. Bad customer service!! I won't recommend this place because of this.
Giammalva Racquet Club's reply
Alyse, we were so excited when your husband came in and bought you tennis lessons for a birthday gift. We thought that was such a thoughtful gift and were very pleased to create a gift certificate for him. I am so sorry that you had difficulty learning when the classes were and when to come in. That was definately not our typical customer service and care. It was also very disappointing that our offer of an additional month of lessons for free to compensate for your frustration was not satisfactory to you. Clearly we cannot change what has happened but we do appologize for any inconvenience and we are sad that such a nice gift from your husband did not work out.