Petty Details LLC
- Sulphur Springs, TX 75482 (map)
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Diminished Value Reports
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Petty Details LLC • Sulphur Springs, TX
- You'll be asked a few quick questions that will help describe your needs.
- You'll be asked to provide your contact information so that Justin Petty will be able to get in touch with you.
- You'll have the option to get competing quotes from other qualified service professionals, saving you time and money.
People all over the U.S. are looking to Petty Details to provide honest, accurate reports that reflect true diminished value through research and a method we have perfected.
We have a network of inspectors that allow us to offer our services all over the United States, and our diminished value services don't end when you get the report. We founded this business to be a dependable resource that you can turn to throughout the claims process to get your questions answered.
Here is what you get with our service:
- Free claim consultation
- Vehicle appraisal
- Diminished value report
- Sample demand letter
- Continued support until your claim is resolved via phone and email
This great product and service are offered for only: $250 flat fee (plus tax) within the Dallas/Ft. Worth metroplex, or $325 flat fee (plus tax) for locations outside of DFW and in all other states across the U.S.
At Petty Details, we give you all the information you need to get your claim paid, and you won't believe the quality of the product you receive when you compare our pricing to our competitors!
Lots of companies claim they will help you, but disappear after the purchase is made. We will show you that we are different. We are available days, nights and even weekends to answer your questions and help you make sense of the claims process.
We think that when you call us, you will appreciate the fact that we don't use pushy sales tactics, fine print or email blasting to get your business because we know you get enough of that and that's not how we like to be dealt with either. We aren't an "internet business" - we don't hide from our customers behind PO boxes or generic emails... you can easily find us via many avenues on our website's "contact us" page.
Whether you need our Diminished Value Services, help with a total loss, or if you just want to talk about your claim, we are here to help and provide information for free!
Just call us, email us or go to our website and find out for yourself!
Question and answer
Q. Describe the most common types of jobs you do for your clients.
A. Free Claims Consultations of all types
Diminished Value Reports
Diminished Value Consulting
Total Loss Market Value Reports
Subrogation Recovery
Demand Audits
Q. What advice do you have for a customer looking to hire a provider like you?
A. 14 Things You Need To Know About Hiring A Diminished Value Expert
Here are 7 tips look at when hiring a diminished value expert:
1. Diminished value cannot be calculated using a formula because the used automobile market is variable, and a formula cannot incorporate all the variables. Don't fall for the ol' fill in the blank formula report, it will never hold up under scrutiny. Ask the company if they use a formula.
2. There must be actual data to support diminished value, the opinion of a used car salesman will not cut it. There is no salesman out there that is an expert on every make and model of used vehicle and the current market for each and every vehicle, one has to research and document the market. Ask the company who obtains data for their reports.
3. Make sure your appraiser is familiar with tort law and adjusting procedures. There are a lot of insider rules that only an adjuster can overcome. The appraisal must be presented in the correct format. Ask the company if they have a licensed adjuster on staff.
4. Keep in mind that just because someone is an adjuster or has experience as an appraiser, this doesn't mean they are smart and can write a credible diminished value report. Ask the company to define tort.
5. If your expert does not inspect your vehicle, how in the heck can he/she determine the condition of your vehicle and document it? Ask the company if they can write a report without an inspection.
6. Will your expert answer your questions candidly, or do they give you ambiguous answers to your questions. A real expert is just that, an expert, and they should be willing to tell you exactly how they are arriving at any specific conclusion. Simply ask them how they determine the diminished value.
7. Is your appraisal presented in the format required by the Uniform Standards of Appraisal Practice? Just ask them flat out if they are conforming with the USAP.
Here are 7 things you can look for to see if the report from your diminished value expert is based in fact, or if it is faked!
1. Did the expert inspect the vehicle that has allegedly suffered diminished value?
If the expert (or expert's staff) didn't physically inspect the vehicle, they how can they be sure of the value? What if the repairs were terrible, or what if the insurance company or shop missed something? Clearly, the condition of the vehicle and quality of the repair work is important in determining the value of a vehicle.
2. Did the expert explain the scope and methodology used in determining your diminished value, and is the scope and methodology generally accepted as a way of credibly appraising damages and values?
3. Does the report evaluate the level of damages that the vehicle had sustained prior to collision repairs and rate the damage for the likelihood of future problems?
4. Does the report include photos of the vehicle?
5. Did your expert include data from dealers or individual consumers during the research process?
6. Did the expert calculate the pre-accident value of your vehicle properly, accounting for whether the vehicle is a specialty model or collectible, and all of its options?
A proper method uses more than one source and takes an average (we use five or more sources where available)
7. Did your expert inquire about warranties or previous accidents / repairs / maintenance?
A good expert will run a CarFax or AutoCheck for you (at no cost), and they will make sure they account for and disclose in their report any previous accident and will support the pre-accident value of the vehicle with maintenance information obtained from the owner (a well maintained vehicle is worth more than one that is not well maintained, right?)
Q. What do you like most about your job?
A. At Petty Details, we don't make choices based on economic factors. Just because something isn't profitable for us doesn't mean we are going to shy away from the challenge. If you need answers to the mystery that is insurance claims, we are here to help. What we like most about our job is thinking outside the box to make something happen for someone. We love to be the breath of fresh air that will make you remember our name next time you need expert advice in our field!
Q. What questions do customers most commonly ask you? What's your answer?
A. The question we get the most often is:
"Can I get the cost of the diminished value report back from the carrier?"
Our answer to you is "No, not generally unless the carrier asks you to get one specifically. Most of the time, you have to eat the cost and accept the fact that you have to spend a little money to get your diminished value claim paid. It's a small price to pay to recover the value your car lost due to a wreck that wasn't your fault."
