Silver Home Service Inc

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Introduction: Our honestly, hard work on cleaning service is the main difference with other house cleaning companies. The excellence of the quality is our obsession. We take the customer satisfaction to the top level. Our policy is: Safety, Quality, Speed, (we call "S Q S"). Obviously we do money with our job, but the better compensation, (and this don't have price) is the customers face when doing the final checking of our job and says: "Wow, this smell very good, great job guys"

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Stephanie L.

May 24, 2012

My experience with Silver Home was so awful that I wouldn't recommend them to anyone. I bought two cleaning packages from livingsocial and was so excited to get 3 hours of cleaning for myself and 3 hours of cleaning for a gift. Here were the problems. 1. When I called to schedule, they didn't have any openings for over a month. 2. When they were supposed to come, I needed to be home to let them in to my mother's house (this was for the gift). I left work and went to her house but they were over an hour late. 3. She spoke no English, so there was no communication whatsoever. 4. The living social deal said a "team" and one lady showed up with a bucket, a mop, and a bottle of fantasik. No rags, sponges, paper towels, vacuum or anything. I asked if she needed to use mine but she didn't speak English. 5. She worked for less than 90 minutes (remember I purchased 3 hours) and then left! I guess she counted the hour she was late into her working time. 6. She did such a terrible job that my mother cried when she got home and saw my gift to her. I rescheduled and had an actual "team" of three non english speaking ladies show up. This time they stayed for almost an hour. My mother was there and cleaned alongside them to show them how to do it. Finally, she gave up and said they could go. It was an epic fail as a gift. My mother was so upset. I was so upset. I've never seen such poor business in my life! It was such a fail that I let my living social go to waste. It was better than dealing with the horrible company. Do NOT waste your time with this cleaning service. YOU WILL REGRET IT!

Silver Home Service Inc's reply

You probably confuse with other company, because we have no people that not speak English, we have a very good selected product (only use our own products, eco-friendly but the oven cleaner). We always take care of our customer and their satisfaction. So if you want directly communication with us, please let us know to our email. Sincerely Silver Home Service

FAQs

What education and/or training do you have that relates to your work?
We assist regularly to the meeting of the chamber of commerce of Lehi, and continues doing research on the web to keep on top, on the house cleaning services.
How did you get started doing this type of work?
All my live, I love the service business, and my wife love to clean. So we decide put a house cleaning company together. Our personal is carefully training for her with special attention to details.
What types of customers have you worked with?
House Cleaning Service weekly, bi-weekly and empty properties cleaning services. Like, rental properties, move out/in, vacancy properties.

Silver Home Service Inc

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