FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The pricing system used by Keyrenter is simple. Generally there is a small fee for placing qualified new tenants, and a percentage (between 6-12%) of the rent collected by Keyrenter. This creates maximum incentive to keep properties occupied. The fee includes many services usually overlooked by owners: Aggressive Advertising Virtual Tours Thorough Tenant Screening Property Showings Bullet Proof Lease Agreement 24/7 Emergency Response Move-In Assistance Excellent Customer Service Consistent Maintenance Processes Regular Inspections Accounting and Monthly Statements Online Owner and Tenant Portals Variables that affect the service fee include the type of property, location, number of units, etc. It is impossible to quote a price without knowing the current lease arrangement and details of each individual property.
- What is your typical process for working with a new customer?
1. Discussion to determine short and long term goals of client 2. Provide comprehensive rental analysis based on similar properties in the area. 3. Determine maximum appropriate rental amount. 4. On-site walk-through - take photos and prepare checklist to get home rent-ready. 5. Take photos, shoot video, and post online on up to 70 syndicated websites. 6. Place "For Rent" sign on property. 7. Negotiate lease agreement on behalf of property owner. 8. Pay owner every month. 9. Manage/maintain property 24/7/365, while providing superior communication.
- What education and/or training do you have that relates to your work?
All property managers for Keyrenter maintain state licenses and are required to attend 24 hours of continuing education credits every two years. Keyrenter provides additional training and holds mandatory weekly meetings. We all understand and abide Fair Housing laws and regulations.