FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Nobody likes surprises, so we prefer being transparent upfront. That usually puts us in the middle of the competitive price range. It also means we rarely have to increase pricing from our quoted estimate, unless the scope changes significantly.
- What is your typical process for working with a new customer?
Initial phone call or video call to assess the scope of the project. We have blue stake come out to mark any utility lines. We schedule a date to start work and prefer to stay on-site until the job is completed. Unless we're waiting on a third-party, we won't start another job until your job is completed.
- What education and/or training do you have that relates to your work?
We have over 25 years of experience and have training and certification that meets or exceeds the scope of our projects.