Empire Floors

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Introduction: We Are A Licensed & Insured Family Owned Floor Covering Business With Amazing References and Experience , That’s Been Serving The RVA Area For Over 12 Years now. We Remove / Install & Repair Hardwood , Ceramic Tile , Luxury Vinyl Planks and Carpet. As well as Make Custom Area Rugs , Stair Runners And Much More. Reach Out Today To Schedule An Estimate And Let Us Make Your Dream Floors and or Remodeling Project Become A Reality.

Overview

Current Top Pro

Hired 75 times

Serves Henrico, VA

Background checked

4 employees

14 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

138 photos

Haileys Master Shower
Tile Installation and Replacement

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

47 reviews

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Read reviews that mention:

Lucious I.

Mar 12, 2024

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Hired on Thumbtack

Empire Floors took my call one day before installation and got the job done on time with high quality and great customer service! I would recommend them to anyone!

Details: Less than 500 sq ft • 2 rooms • Room(s) not in a rectangular or square shape • Hardwood or similar • Plush • I already purchased the carpet • Residential

Carpet Installation

Jessica S.

Feb 17, 2024

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Hired on Thumbtack

Really happy with our experience vet? prompt call back from DeAndra who was professional and friendly. Best qoute and the crew who installed was friendly effi went and cleaned ever?thing perfectly after install. happy with entire experience

Details: 1,001 - 1,500 sq ft • 4 rooms • Stairs • Carpet • As recommended by professional • Plush • I'd like the pro to buy the carpet • Residential

Carpet Installation

Michael A.

Feb 9, 2024

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Hired on Thumbtack

Needed floor tile installed in a new bathroom. Empire Floors price was reasonable and their response to get it installed quickly was outstanding. The work quality was excellent and efficient. Hilton added some necessary features and will offer a quote for additional work. Hilton was professional and very pleasant.

Details: Bathroom • Floor • 25 - 50 sq ft • Durock • Porcelain • Yes, I already have the tiles

Tile Installation and Replacement

Gloria W.

Nov 17, 2022

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Hired on Thumbtack

Andre and his father installed our carpet and did an excellent job. They were both professional and courteous. Andre brought carpet samples to our home for us to choose from and was very responsive to our requests. We are more than pleased with the whole process and the carpet is beautiful. I recommend highly and will definitely use his service again.

Details: Less than 500 sq ft • 1 room • Room(s) not in a rectangular or square shape • Carpet • As recommended by professional • I'd like the pro to buy the carpet • Residential

Carpet Installation

Cammie H.

Jun 5, 2023

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Hired on Thumbtack

We are very happy with the work Empire Floors did by removing the old bathroom tile and installing new tile. There was worry that we might have had water damage so once we agreed on the project Andre was able to arrange their schedule to do the work the next week. During the project it was noted we had some rotten wallboard; which Andre repaired. The work site was kept neat and debris was removed. Andre was always quick to respond to questions we had during the project. Each day the workers arrived on time.

Details: Bathroom • Tub or shower enclosure • Wall • Less than 25 sq ft • Wood • Ceramic • No, I need the professional to buy the tiles for me

Tile Installation and Replacement

Credentials

Background Check

Andre De Melo Silva

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We have the best price in the market. There are no hidden fees; you will know every small detail of the quote, and everything is itemized in the invoice.
What is your typical process for working with a new customer?
We make that first contact either by phone call or email and then we schedule an Free in home estimate to talk more about the project and hear the customers ideas. After that we put together an itemized estimates and send it to the customer for approval
What education and/or training do you have that relates to your work?
We have many years of hand on experience when it comes to installation