Q. Describe the most common types of jobs you do for your clients.
A. Kitchens, bathrooms, basements, additions, custom homes, decks, porches, patios
Q. What advice do you have for a customer looking to hire a provider like you?
A. We are the best for a reason. We take great pride in our work and want to make sure that we deliver what we say we will.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. Make sure you ask as many questions as possible and a good contractor will have no problem answering them so you know exactly what you are getting.
Q. Why does your work stand out from others who do what you do?
A. WE care about the work we do and will give you as much information as you want. Some contractors just think about the price I will let you know of the best quality for the best price.
Q. What do you like most about your job?
A. The finished product and seeing my customers happy.
Q. What questions do customers most commonly ask you? What's your answer?
A. How long does a project take. I always give a worse case scenario most contractors give you a best case scenario and this is why a lot of people are not happy. It takes time to get things right.
Q. Do you have a favorite story from your work?
A. I had a lady who's husband wanted us to build their project but our price was about 20% more. The wife did not understand why we could not match the other contractors price. I explained to her that we do not cut corners to cut the cost if this price did not work I understand and we can part ways. She said to me that is awful cocky of you to tell me you do not want my business. I assured that there is a fine line between cockiness and confidence and I have a lot of confidence in the product and service we offer at the price we are offering. The husband agreed and we signed the contract. She was still weary until the end of the project this is when she told me now I understand why you were so confident the work and customer service that you provide is above and beyond anyone else that we have ever worked with or heard of our friends having worked with.
Q. What do you wish customers knew about you or your profession?
A. You get what you pay for. If it seems to good to be true it is probably not true. If one contractor is significantly more there is a reason for this and I can assure the reason is not to rip you off. Too many times in our industry people think that because your price is higher you are ripping them off and I can assure your this can't be further from the truth. You never hear of someone say I chose the most expensive contractor and they disappeared with my money. I can assure this if ever very, very rarely happens.
Q. How did you decide to get in your line of work?
A. It was in my blood I come from a family of brick layers and I love the remodeling industry.
Q. Tell us about a recent job you did that you are particularly proud of.
A. We built a large deck , porch and patio in Chantilly. It was challenging but came out great.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. Yes we go to trade shows to keep up on newest trends and code compliance courses, and continuing education for our workers.
Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?
A. Low maintence products are the wave of the future. I believe that now we are at a point with these products that the future is very bright.
Q. Describe your most recent project, what it involved, how much it cost, and how long it took.
A. We recently did a deck, and patio. This project was a little challanging because the customer kept changing her mind. We worked with her to give what she wanted by adding a dry space under the deck and finishing the ceiling adding a upgraded decking and different stairs and patio stone. This project took about 8 weeks because of weather delays and material decisions. The project cost $65,000 this might seem like a lot but with all of the upgrades this was a great deal.
Q. If you have a complicated pricing system for your service, please give all the details here.
A. We have a pretty easy pricing system for straight forward projects. For larger projects with more complex details we enter into a design agreement. This is usually about 6% of the project and we do all of our due dilligence and go with you to pick out all of your selections. We will then get the drawings together and a final number. The 6% will be credited back towards your project if you would like us to build it.
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. Learn from others not on your own.
Q. What is your greatest strength?
A. Communication. I can always be reached by phone and will call you back as soon as I can.