Computer Repair, Virus Removal, Squirrel Squad

Squirrel Squad

Virginia Beach, VA

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About Squirrel Squad

hired 99 times on Thumbtack

Squirrel Squad is a computer repair company for laptop and desktop computers. We also do virus removal, computer optimization if your computer is running slow.

We do computer hardware upgrades to help your computer performance as well.

Dont let your computer drive you up a tree!

Location

Virginia Beach, VA 23464

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Reviews

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  • 1/5 stars April 7, 2014



    My experience with squirrel squad has been really unfortunate. Squirrel never calls us back, the equipment installed was faulty, and we feel like we have nowhere to turn. I'm hoping this negative review will at least get us a return call.

    Dustin H. from Squirrel Squad replied to this review on April 13, 2014:

    We are in the process of replacing the universal remote.

  • 2/5 stars September 10, 2013

    Lesson learned: Do all transactions by email. All money talk was done over the phone. This way, there will be no confusion on fees. I was advised $75 fee with info transfer from old hard drive to new hard rive but end up paying $110 instead. SS said that was because we did not purchase their computer. I wasn't aware of extra charges for not buying their computer which is equally the same in quality but less cost than my online purchase. I also got a warranty from that old damaged computer from Square Trade. We could have saved if we just paid the $35 diagnosis fee then used our external hard drive. It was a $100 unnecessary cost. The man seemed sincere first but business is business, so keep everything in writing and buy your computer online (do extensive research before purchase), secure it with a 2 yr warranty from Square trade, and also remember to buy that external hard drive.

    Dustin H. from Squirrel Squad replied to this review on September 10, 2013:

    Customer brought the computer, we diagnosed it and determined that the motherboard was failing. We let them know that it would not be worth repairing since the motherboard was specialized. They asked us to look for a computer and we did. Took them over 2 weeks to tell us that they where going to order one online and have us move there files over. I felt that the $75 to transfer the data and the $35 for the diagnose was fair considering the time we had in diagnose and looking for a new one.

  • 5/5 stars September 9, 2013

    Dustin an his crew perform the work in great time. My computer was down less than a day.They even came to the house an did some fine tuneing.Was very impressed an will use them again. Jimmy

  • 5/5 stars October 2, 2012

    The Squirrel Squad was excellent. I brought my computer into them, they spent time with me to see what was going wrong and what was happening. They were nice and professional. The computer was done when they said it would be. The pricing was great and the computer is working perfectly. I would definately use them again if I ever have any other computer issues.

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