Q. Describe the most common types of jobs you do for your clients.
A. The most common job is a routine house cleaning. Just to get the house in order from the busy work/ school week. This always includes a detail cleaning.
Q. What advice do you have for a customer looking to hire a provider like you?
A. I would have to say, try and hire on referrals. I would rather be hired on a referral than an ad. It's a comfort level situation. There will already be a slight trust built as well as confidence in me to do a good job.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. I'd want to know how to be more efficient. I've witnessed some people use way too much elbow grease on a cleaning. It's easier than it seems.
Q. What questions should a consumer ask to hire the right service professional?
A. Ask for references. And if they come to the home, do a clean spot test. Leave an inconspicuous mess and check when they leave.
Q. What important information should buyers have thought through before seeking you out?
A. Know if you have real marble or manufactured marble. I've repaired marble from housekeepers before me that have used windex. Know your home.
Q. Why does your work stand out from others who do what you do?
A. Other companies charge extra for a "deep clean". I provide this on every visit.
Q. What do you like most about your job?
A. A hard days work makes you feel like the American dream is still real. My clients are happy and so am I.
Q. What questions do customers most commonly ask you? What's your answer?
A. How did you clean that?? Depends on the situation but I'm always willing to share tips of the trade.
Q. Do you have a favorite story from your work?
A. Yes, but I have a strict policy regarding clients and do not share a thing about anyone to anyone.
Q. What do you wish customers knew about you or your profession?
A. Most housekeepers are a dime a dozen. It's hard to find someone trust worthy and will do the job requested of them. It's also very hard for me to hire help because of this. I'd like clients to understand why I show up by myself.
Q. How did you decide to get in your line of work?
A. I began with my Aunt in 1998. Just helping her out. A few years later she retired and I took over. Trust me, hard work never meant so much to me before.
Q. Tell us about a recent job you did that you are particularly proud of.
A. I usually have pride in my work. That is what keeps me going. But it's the little things a home owner doesn't expect you to do that makes them the happiest.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. A few years ago when all natural products came out I began getting requests for them. I now offer them as an alternative cleaner. Clean is clean. As for education, when I was younger I didn't have to pay 700 dollars to be a certified mop pusher. I keep up with the newer machines and such as much as I can. My clients are very happy.
Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?
A. I think steam cleaning is very efficient. I love using steam cleaners. Other than that ill keep my eye out for an industry changing way to clean.
Q. Describe your most recent project, what it involved, how much it cost, and how long it took.
A. My most recent project was moving my business from Philadelphia to Va Beach. It took a few months and felt like starting from the beginning, but things are going as good as they can for just starting out again.
Q. If you have a complicated pricing system for your service, please give all the details here.
A. Not complicated at all. Clients may choose a flat rate or hourly. This is usually discussed during a walk through or day of cleaning.
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. Get the license needed to do bank foreclosure clean outs or crime scene clean up. Top paying jobs in this field.
Q. What is your greatest strength?
A. My drive for a better life for my kids. Their smiles make all this hard work worth it.
Q. What are you currently working on improving?
A. How fast I can efficiently clean a home. Right now, depending on situation, a 4 bedroom 2 bathroom home takes me about 3 hours. ( not bad by myself)
Q. Write your own question and answer it.
A. What is your favorite cleaning technique?
Using a Mr. Clean magic eraser. It's good on marble, wood, shower doors, it's magic!