FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, we have a fixed bid pricing system for standardized set of features, typically used for web design projects. And we have the ability to charge hourly if that is preferred or the project scope is too vague.
- What is your typical process for working with a new customer?
Initial call, meeting to go over our recommendations in a PowerPoint presentation, proposal send off, contract sign off along with a 50% deposit, start of project which typically lasts about 8-12 weeks and is broken up into 3 or 4 phases.
- What education and/or training do you have that relates to your work?
We train all clients to have the ability to manage their website. We'll typically sit down 1-on-1 or go over the phone on how to update and maintain their website.