I Know CPR, Inc.

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“"We Welcome You to a Better World of Training."”


I Know CPR was founded in 1996 by Randall Flitz, RN. We are a health and safety education and consulting firm specializing in personalized training.Our courses provide education in saving lives and decreasing pain and suffering.

About I Know CPR, Inc.

I Know CPR, Inc. was founded in 1996 by Randall Flitz, RN. I Know CPR (IKC) is a health education and consulting firm. The corporation specializes in providing personalized training to corporate, healthcare, as well as blue-collar professionals in the disciplines of CPR, first aid, automated external defibrillators (AEDs), blood-borne pathogens, and occupational safety. I Know CPR works side-by-side with clients to establish and maintain their individualized emergency response program services.

I Know CPR offers a complete AED program package for clients, from initial consultation with the client to AED purchase, training, medical direction, set up of the AED on site, and tracking of employees trained, as well as notification of AED service needs. Through some of IKC's professional affiliations, we are able to offer significant discounts on some AED brands and models.

I Know CPR offers courses in both the American Heart Association (AHA) programs, as well as the Medic First Aid, Intl. (MFA) programs. Staff includes both regional faculty for the AHA, as well as an independent master trainer with MFA. I Know CPR is a recognized Gold Training Center for MFA. I Know CPR also offers instructor-trainer courses, thereby providing corporations with their own in-house instructors. Courses are provided at the client's facility. I Know CPR notifies clients 45 days prior to certification expiration, in order to facilitate clients keeping in compliance with governing regulations. I Know CPR is able to offer classes in Spanish as well as English.

I Know CPR instructors have degrees in registered nursing or other healthcare backgrounds. Our primary emphasis is to make the material understandable, interesting, and even entertaining. This is done without telling stories as so many of our competitors do. Students frequently comment, "That was the best CPR course I've ever taken!" Credit goes to our instructors who are well-qualified, well-trained, dynamic, energetic, and empathetic.

I Know CPR is a founding member of the Center for Emergency Care Preparedness (CECP), a national consortium of local, experienced emergency care training and consulting service companies and organizations. The CECP serves a clearing house for emergency medical preparedness and AED training and implementation services, as requested from interested corporate clients. It insures the fulfillment of contracted services via local consortium member companies and enterprises.


Marysville, WA 98270

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Question and answer

Q. What advice do you have for a customer looking to hire a provider like you?

A. The most important thing is to hire a trainer who has actually performed the skills, keeps updated on new guidelines, and doesn't waste you time with stories. "I Know CPR" uses nurses with a long history of providing all the skills we teach. We base our training on education and understanding the skills, not in trying to impress our clients with "war stories".

Q. Why does your work stand out from others who do what you do?

A. Our teaching staff are composed of nurses who have actually provided these skills in life and death situations.

Q. What do you like most about your job?

A. I like teaching people how to save lives and decrease suffering, being in the healthcare feild (critical care, and intensive care) as an RN for over 26 years I know how important this training is. Good CPR given in the community by good Samaritans increases the patients chance of survival as much as when paramedics arrive or when the patient goes to the hospital.

Q. How did you decide to get in your line of work?

A. As a critical care RN working in a major hospital in the Puget Sound area I found myself in need of a BLS CPR card. The hospital I was working at did not have a class to offer within the timeline that I needed. I found myself looking for a class in the community. After calling multiple training centers it occurred to me that a RN owned and operated company could offer better training than what I was finding. I decided to step out and start my own RN consulting company providing training with a basis on education rather than memorization of skills.

Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

A. Yes... American Heart Association newest guidelines, Medic First Aid International newest guidelines, RN requirement for WA state continuing education, and multiple critical care publication subscriptions. As a graduate from the UW I use educational resources from the UW.

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