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About Pacific Northwest Limousine Service LLC

hired 1 time on Thumbtack

Pacific Northwest Limousine Service L.L.C. offers luxury sedans, SUVs, executive vans, and stretch limos for your transportation needs.

The service is provided by chauffeurs in black tie .

Location

Kent, WA 98030

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Reviews

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  • 5/5 stars June 11, 2011

    I had the opportunity to use Pacific Northwest services on several occasion and found them to be very professional. I was mostly impress with the punctuality and cleanliness of the car that was used to drive me to Microsoft. Oh... also the cold bottled water in my car.

  • 5/5 stars April 6, 2011

    Pacific Northwest Limousine is wonderful! Their service has been extremely reliable and is very reasonably priced and they are so friendly and easy to work with. It's the only car service my boss likes to use!

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. Majority of our jobs are airport transfers for our business clients; however, some of those airport transfers end up being hourly rides.

Q. What advice do you have for a customer looking to hire a provider like you?

A. The customer should seek a limo company that is licensed and insured; has been in the business for at least 5 years; has excellent customer service; and employs professional and experienced drivers.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. First of all I would like about experience this company. What kind of insurance do they have? How many fleet do they have, and than I would ask about price!

Q. What questions should a consumer ask to hire the right service professional?

A. Customer should ask: (1) Is the company insured and licensed?; (2) How long has the company been in the limo business?; (3) Does the company run background checks on their drivers and require that they have a clean driver's record for at least 3 years?; (4) Who are their main customers; i.e., corporate/business customers, airport transfers or social (birthdays, weddings, etc.); (5) Ask for references.

Q. What important information should buyers have thought through before seeking you out?

A. Customers should have thought through: (1) date and time of pickup; (2) pickup and drop off locations; (3) number of people; and (4) type of vehicle.

Q. Why does your work stand out from others who do what you do?

A. PRIVATE SEATTLE CITY TOUR!
At pacific Northwest Limousine Service, what we offer is different in that our tours are all about you, and you alone. You decide the what, when and where, and our guides make it happen for you!

Q. What do you like most about your job?

A. I like people. I Love to work with people and I love to work for people. I always try to show the best customer service.

Q. What questions do customers most commonly ask you? What's your answer?

A. Do we have special Limousine for Woodinville wine tours?
Yes we do! We have the special exotic Limo Chrysler 300 for Wine tours and Weddings

Q. Do you have a favorite story from your work?

A. Yes. I had a morning airport transfer from the pier. My customers were 2 couples who were very nice and friendly. As we were loading their luggages in the car, they asked me where they can have good breakfast before they go to the airport. I suggested a good restaurant, which happened to be really close to the airport.

Q. What do you wish customers knew about you or your profession?

A. That owning a limousine business, and taking charge of it, is as hard as any other business. You have to show the customers how you are better than others, then, the customers will choose you for service.

Q. How did you decide to get in your line of work?

A. I have a very business-oriented mind. Since I enjoy driving around and meeting people, I thought of starting a limo company. I realized that there will always be a demand for ground transportation, whether for business or social functions.

Q. Tell us about a recent job you did that you are particularly proud of.

A. Had a hourly job to take a couple to see a concert at one of the wineries. As to be expected, there were a lot of cars and so it will be a nightmare to get out and onto the freeway. Anticipating this, I asked the Deputy Sheriff (who was overseeing the flow of traffic in the winery) the easiest way to get to the freeway. He graciously gave me directions.

Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

A. Every year we visit Las Vegas International Limousine Show. Where we always take special classes about customer service satisfaction.

Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?

A. There is a growing need and/or request for an eco-friendly or "green" vehicle. Thus our company has just recently purchased a "green" vehicle.

Q. Describe your most recent project, what it involved, how much it cost, and how long it took.

A. Don't have a project that I'm working on, per se. I am continually working on expanding and growing my company.

Q. If you have a complicated pricing system for your service, please give all the details here.

A. We only have two prices based on the type of vehicle: (1) flat rates for airport transfers and (2) hourly rates.

Q. If you were advising someone who wanted to get into your profession, what would you suggest?

A. Do some research; talk to owners of limo companies; go to limo trade shows to get ideas of how to get started and hire professional drivers.

Q. What is your greatest strength?

A. Our greatest strength is our commitment to providing excellent customer service to all our customers.

Q. What are you currently working on improving?

A. We continually strive to improve quality of our chauffeurs, as well as our customer service.

Q. Write your own question and answer it.

A. Choosing The Right Limo Through The Web???

If you ever get a wedding, bachelor party, anniversary, or a simple transfer to the airport, you have a question before you get the ride. How do you choose the right limo? First of all, you should start by searching for the limo company you definitely want at least one month before you actually find the perfect one for yourself, because you want to call them and ask questions about their company and their crew or even go on and inspect their vehicles. So how do you choose the right company in the whole ocean that will advertise themselves through the internet that will require luxury transportation. You will know this if they will have a true dispatcher, clean cars, very comforting service, and a reliable chauffer. All of the companies advertise all the cars they can possibly think of, but the question is do they actually have them? You should know before time that they have the car that you want. Dont be lazy, ask the address of the company, and go on and view the car right before your trip. Can you imagine how you would feel if on the day of your occasion, the car you selected will not be the one you wanted or even not any car at all? That would be terrible. So, this happens when the company you choose doesnt have that car you wanted, and theyre getting a car from a totally different company which sometimes doesnt even have any license, insurance, and dont answer the requirements of a luxury transportation. Imagine what would happen in case of an accident. Who would be responsible for all of this? Dont be shy to ask about the insurance, or the address of the company. Limousine companies who care about their company, always have accurate information everywhere (on the internet, books, etc.), and they never use false address which would help other websites on search engines go up in status. So, to prevent this from happening, always review the company not on their websites, but on search engines such as google, yahoo, msn, etc. also, it is very easy to check information about a company on the website department of license: http://dor.wa.gov/content/doingbusiness/registermybusiness/brd/
If you see on the website information about a company sole-proprietor. Chances are, their cars are very minimal. Good luck in your search for a limousine company!

Q. Write your own question and answer it.

A. Best Customer Service.

1. Listen to your customer.
2. Do not make promises unless you will keep them.
3. Always Deal with Complaints
4. Take the extra.

Q. Write your own question and answer it.

A. How to choose a Seattle Wedding Limousine?

To choose a wedding limousine, you must know how many people there are, and what color you want your limo in. About 6 months before the wedding, you should ask around and see what limousine companies they chose. Because choosing a limousine is a tough choice, it can be a hassle for you. Therefore. we suggest choosing a limousine company within 6 months before the wedding.

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