Graemouse Technologies, Inc

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Introduction: We have a lot of customer referrals. We feel if you treat your customers right they are more apt to recommend you to there family or friends. We also are great communicators. We can tell you exactly is wrong and how we are going to fix it, without giving you the "Geek Speak". I love that we are helping people. We can share our knowledge and hopefully help people along the way.

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Hired 1 time

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5.0

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Kieran M.

Jun 2, 2011

PJ Hanna at Graemouse provides exceptional customer service and definitely knows his stuff!! If I have computer problems he is my first call and the first place I send my referrals.

Tonya J.

Jul 5, 2011

Pj was great........he goes above and beyond........I was in a computer crisis, and he came after normal hours to fix the problem. I have recomended him to numerous friends who also have had a great experience with him.... Tonya Jackson

Bevvie H.

Jun 8, 2011

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Hired on Thumbtack

Graemouse Technologies are fast, efficient, and less expensive than many other bids I received on thumbtack.com. PJ was prompt, friendly, and very helpful. PJ went way out of his way to accommodate me, and I am very grateful. My computer is working again! Thank you, Graemouse!!! I will definitely refer you to my friends and family! Bevvie

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Not complicated at all. We give you a FREE written estimate on ALL repairs/services that we feel needs to be done to fix your machine. We will never comeback and say well we forgot this part or we actually spent 5 hrs instead of the 1 we quoted you. If we spent 5 hrs on something that we quoted 1 hr for, thats our fault. Estimates are done so the customer feels more secure and you know exactly what you are getting.
How did you get started doing this type of work?
Because I love computers/technologies. Whether that is a computer or a iPhone. I just love it. I want to know every in and out of it.
What advice would you give a customer looking to hire a provider in your area of work?
Ask your friends and family who they have used. Read reviews that have been done. Ask the provider for references.