FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge a flat rate by the hour. There are no hidden or extra fees. Deep cleaning is included in the flat rate. I can also quote an estimated total price if you request that.
- What is your typical process for working with a new customer?
I gather goals and needs from the customer and go over a plan with estimated hours. I follow up with the customer after the first service to ensure everything was up to expectations. If it wasn’t (which is very rare), I fix it!
- What education and/or training do you have that relates to your work?
I use my current 10 years experience organizing. I also use my 13 years experience in corporate America and applied similar business practices to my business. I grew up cleaning and organizing and read cleaning/organizing/packing books to obtain more knowledge to apply to my work.