Window & Cleaning Services

North West Windows

Olympia, WA

22 years in service

1 employee

Thumbtack Highlighted service

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Licensed in WA – Validate
Business License - Washington State – 600 216 466

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Bio

For 20 years, our family business has provided quality, personalized cleaning services to our customers. We out-perform larger companies with superior service and attention to detail. Give us a try!
-Ray

About North West Windows

hired 35 times on Thumbtack

Our services include the following:

* Window Cleaning
* Pressure Washing
* Roof cleaning (Treatment & Moss removal)
* Gutter Cleaning (Inside & Outside)
* Carpet & Upholstery Cleaning
* Janitorial Cleaning
* Move-in / move-out Cleaning
Repairing window screens on location.
We are licensed and insured and approved by The Better Business Bureau.

Thank your for visiting our thumbtack; we would love to clean your home or business. Call or email for a free quote.

Location

Olympia, WA 98502

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Reviews

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  • 5/5 stars September 22, 2014

    Ray was hired to do my exterior windows and clean the tracks. He and his son did a professional job. They even cleaned the screens before putting them back on. I would use them again.

  • 5/5 stars August 5, 2014

    Ray and his son truly did the most AMAZING job washing my windows. They were friendly, efficient, and thorough!!!! I gave them a $50 tip to show my appreciation of their great service and stellar price. I have given their name to friends and family who can also use their services.

    You will not be disappointed with their service.

  • 5/5 stars June 26, 2014

    Mr. Herrera and his son were very helpful and did an excellent job. I would recommend him. I would hire Mr. Herrera him again.

  • 5/5 stars May 23, 2014

    Mr Herrera and his son, Jordon, were a delight to work with. They were courteous, and efficient. They approched the job with a workman like attitude and did a marvelous job of cleaning both first and second story windows. Once again they sparkle and make the view look all that much more inviting. Thank you for your reference.

  • 5/5 stars December 27, 2013

    I cannot say enough positive things about the work done by Ray and his son. They spent 2 1/2 hours cleaning two of my couches. The couches look as good as new and the men were very nice-- even putting up with my Jack Russel Terrior(ist). I will definitely use their services again.

  • 4/5 stars October 26, 2013

    Ray and his son were very pleasant, prompt and professional. They did a great job.

  • 5/5 stars September 9, 2013

    This man was on time friendly and did an excellent job at a fair price. I highly recommend him.

  • 5/5 stars July 31, 2013

    Great job on the pressure washing of our driveway and walkways, and window washing. Will hire him and his team again for future work.

  • 5/5 stars July 19, 2013

    Very quick to respond with a request for a quote and very reasonably priced! Mr. Herrera and his sons were courteous and respectful and did a wonderful job. Upon arrival they reviewed with me the work to be performed and promptly got started. I had to leave for a little bit and upon my reture the siding and driveway were sparkling!! I would recommend and utilize Mr. Herrera again. Liz Murray

  • 5/5 stars July 4, 2013

    I have two skylights on a very high, steep roof and 4 small windows on second story. The Herrera crew arrived on time, got right to work, sure seems like they were done quickly enough. I felt the price was fair, they were courteous, and they did a good job. I will have use this service again.

  • 3/5 stars June 15, 2013

    This was the first time we used the service for our HOA. The staff and owner were courteous and friendly, arrived on time. Performed work and clean up efficiently and in a timely manner. Price was in mid range with other bids.

  • 5/5 stars June 9, 2013

    Ray and his son showed up on time and did a great job at the agreed upon price. Friendly/polite. Roof looks great, and did a nice job on power washing sidewalks & patio. Thanks Ray!

  • 5/5 stars May 24, 2013

    Ray arrived on time and proceeded to work on my roof and gutters. He was extremely informative about how he intended to do the work and what products he was going to use. He and his son finished the job in approximately two hours and then I was so pleased with the result of the roof/gutters, I agreed to have my windows cleaned. My windows are not easy to clean and they spent the next four hours cleaning windows and screens. My house is gleaming. They did a professional job and were careful outside with my plants, and inside with my various art pieces. I would definitely use them again.

  • 5/5 stars May 11, 2013

    Ray and his son did a wonderful job on the couch and loveseat. They were very thorough and what a great customer service attitude!

    I will have them back. They also provide many other services.

  • 5/5 stars May 1, 2013

    Ray & his son cleaned my windows, screens and blinds. The next day he came back with his daughter-in-law and cleaned the moss from my roof and the gutters and downspouts.
    They all did a fabulous job! I intend to hire them again next year to do the same work again.
    Their pricing is fair, they are very personable and extremely respectful of your property.
    I would definitely recommend them to everyone I know.

  • 5/5 stars April 23, 2013

    Ray and his son Jason are awesome? My windows are sparkling?
    I found them to be very cordial and respectful. Our house is 3 stories, but they tackled it with ease. They also cleaned a couple pieces of furniture for us. Looks great. Fair price. We recommend them highly.

  • 5/5 stars April 7, 2013

    I engaged Mr. Herrera and his son to power wash the patios for my home and 2 rental units, he also power washed the front walk ways. They moved pots and cleaned up any dirt splattered on the siding. The patio's look wonderful and we are all extremely pleased.

    The price was very reasonable, they were personal, professional and concerned with my satisfaction. I will be using their service in the future to wash the windows on all three houses.

    Thank you Mr. Herrera and Jordan.

  • 5/5 stars March 5, 2013

    Ray did a great job on the roof and gutters. I will definitely use his services again.

  • 5/5 stars February 14, 2013

    Mr. Herrera and his crew did an excellent job. They cleaned furniture, carpets, and windows. They also cleaned my driveway, sidewalks, and gutters. The total work time was about 5 hours. I would hire Northwest Windows/Cleaning Services again and I recommend them to anyone needing cleaning services in / around their property.

  • 5/5 stars February 5, 2013

    Mark and Jordan from Northwest Windows arrived on time to clean my roof and gutters. Both were extremely courteous and professional. They did outstanding work and I feel comfortable recommending the company to family and friends. Great work at a fair price.

    Ray H. from North West Windows replied to this review on February 5, 2013:

    Thank You Eric for choosing my Company to take care of your cleaning needs. I look forward with my son Jordan, cleaning your exterior windows this spring. Northwest Windows & Cleaning Services.

  • 5/5 stars January 17, 2013

    Ray does excellent work. Our windows really looked nice after the work was done. I recommend Northwest Windows without any reservations whatsoever.

  • 5/5 stars January 16, 2013

    Mr. Herrera came to wash windows and clean carpets for me at 3 different locations. I was and am still impressed of his knowledge about cleaning chemicals. The quality of work that he and his crew turned out was top notch. I have never seen windows sparkle and glisten like they did when he was finished. Their work ethic was awesome, you can tell that they work hard to deliver quality. I felt very comfortable having Mr. Herrera in my home to work and to projects I am working on. He was very personable, and approachable even while he is working. Lucky to have found a great window washer.

  • 5/5 stars November 29, 2012

    Ray cleans my business windows once a month and does an excellent job. I would highly recommend him.

    Ray H. from North West Windows replied to this review on November 29, 2012:

    Thanks Cheryl. looking forward to cleaning your carpets this Sunday at your book store in Shelton.

  • 5/5 stars November 28, 2012

    Ray cleaned my garage roof and power washed my concrete porch. Everything was done well and they cleaned everything up afterwards. Prompt and professional service. I would definitely hire him again.

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. Window cleaning,homes and business. Cleaning rain gutters, Removing and treating roofs with moss build up. Power washing sidewalks, driveways, homes with metal or aluminum siding. Carpet cleaning. Upholstery Cleaning with quick drying time. My son does small plumbing & maintenance repairs.

Q. What advice do you have for a customer looking to hire a provider like you?

A. Get several bids and then spend time talking with your potential provider. You want to feel comfortable with the person you hire as they will be spending time on your property and you need to feel that they are honest & can be trusted when around your property. Make sure respect and care is taken when working at your place.

Q. What important information should buyers have thought through before seeking you out?

A. Discussing the size of the job and mentioning any details that you want me to be aware of. Do you want screens and tracts cleaned as well? How long ago has it been since your last cleaning? We are flexible and try to get to your request ASAP! Thank you. Ray H. DBA Northwest Windows.

Q. Why does your work stand out from others who do what you do?

A. Quality and reasonable prices are important to us. Our customers always appreciate personalized service from a family business. We discuss each job in full detail before we begin. After the job is complete, we review our work with the customer to make sure they are 100% satisfied with the results.

Q. What do you like most about your job?

A. The service industry is very satisfying work. I enjoy cleaning and giving attention to detail, like I would expect from someone working in my home. Cleaning is good, honest work and I have been at it for 20 years. I also enjoy meeting new people and providing a valuable service to them.

Q. What questions do customers most commonly ask you? What's your answer?

A. Our most common questions involve price and quality of work. Our #1 priority is giving our customers 110% quality work. We do our best to keep affordable for home owners and businesses where keeping costs down is so important in todays economy. I really believe we can give you the results and cleaning that you are looking for and expect.

Q. What do you wish customers knew about you or your profession?

A. That we are meticulous and give attention to detail in all our jobs. That i am interested on how the finished job looks before being overly concerned with the price. We strive for customer satisfaction on each job. Our best advertisement that we could have is your Word of mouth. It does work.

Q. How did you decide to get in your line of work?

A. I started work for a McDonalds as the maintenance man, cleaning windows. I later moved on to wash windows for another company. Soon though, my new employer went out of business. Fortunately, with my skills and good reputation, I picked up working for the customers of my previous employer and developed it into my own successful cleaning business!

Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

A. I always stay informed in the service industry as new products and new systems are always being invented. I am open to new ideas, especially if it can save the customer time and money. But no invention can take the place of quality work and great customer service!

Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?

A. We use a window cleaning product that has no petro chemicals or phosphates. We use cleaners that are environmentally friendly to our ecology. Non toxic & green friendly.

Q. If you have a complicated pricing system for your service, please give all the details here.

A. We charge by the window or by the job. A rough estimate can be given over the the internet or by phone. Once at the job site we go over the price with the customer to make sure they approve before beginning work.

Q. What is your greatest strength?

A. I like to treat every job like it's my own property, taking much pride in the finished results and knowing full well that future business might come from referrals and satisfied customers. Customer satisfaction and safety is #1 in my service.

Q. What are you currently working on improving?

A. I am always working on improving our customers satisfaction, and being mindful that we are always respectful of all our customers property while performing work. Also informing customers of other services we provide.

Q. Write your own question and answer it.

A. Why should you choose my Company northwest Windows over other competing Companies? Because we provide quality work to the customers satisfaction. Or we will redo any work that comes into question. Plus i make sure you get your monies worth for your hard earned money. You had to work hard for your Money and we should too!

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