This business address is private; the map is showing an approximate location.
- Provider travels up to 40 miles
MacServices
- Sammamish, WA 98074 (map)
- (425) 765-4477
Credentials (view details)
-
Licensed in WA – Validate
All Business and Professional Licenses – 601006725 - DOJ Smart Search verified
- License verified
- Phone verified
- Email verified
- Thumbtack reviewed
- Facebook verified
- LinkedIn verified
- Thumbtack Elite member
- Gold member
Experience
- Thumbtack jobs completed
- 3
Apple Computer Services and Training
Request a quote
MacServices • Sammamish, WA • $30-45 per hour
- You'll be asked a few quick questions that will help describe your needs.
- You'll be asked to provide your contact information so that Dave Roberts will be able to get in touch with you.
- You'll have the option to get competing quotes from other qualified service professionals, saving you time and money.
Let me introduce myself. My name is Dave, and I am a past Apple employee, specialist, and business consultant, as well as a teacher. I have been using Apple computers for over 23 years, and I have been an Apple certified Technician for 7+ years and Apple Cretified Support Professional (ACSP).
Do you need any help and support with your Apple products? I offer all types of services for all Mac users. Here are just a few of the services I offer:
- Hardware troubleshooting for all current and older Apple desktops
- Software troubleshooting and installation of Mac OS X
- Upgrades -- hard drives, memory, video, etc.
- Major service replacements of your existing hardware
- iPhone, iPad, and iTouch troubleshooting
- Knowledgeable, and have used nearly all major software packages available for the Apple
- Mac training, help, and support -- I offer years of experience tutoring and teaching individuals and businesses of all skill levels. I provide an understandable way of how things work in an easy, believable manner. A good teacher is one who listens, and one who has the ability to communicate in many different ways to achieve the best results.
Additional Mac repair services:
- System crash recovery
- Application, installations, and upgrades of Mac OS
- In-home and office repair and services
- Hardware installation -- hard drives, memory, videos cards, CD or DVD drives, etc.
- Switching from PC to Mac
- Networking setup, including all secure wireless and airport systems
- Backup systems setup and maintenance
- Data recovery and retrieval
- Digital audio setup, troubleshooting and training
- Ongoing after-hours phone support -- 24/7 emergency response
Rates:
A charge of $45.00 an hour (flat rate) in half-hour increments, with free travel within the Eastside area (Redmond, Woodenville, Sammamish, Bellevue, Issaquah, and Kirkland). That rate includes after-hours and weekends at the same price.
I also have a "shop rate" of $30.00 an hour for all equipment at my Kirkland drop site.
Please feel to call for more information and/or an assessment of your situation.
Warmest regards,
Dave
Reviews
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January 28, 2011
Great service, thorough, and dependable.
– Thia
Question and answer
Q. What advice do you have for a customer looking to hire a provider like you?
A. Organize your questions, thoughts and desires down, so I can go over them with you and be prepared to provide the best possible service to your needs.
Q. Why does your work stand out from others who do what you do?
A. The most important aspect of my service is: I put the client First and Listen to Their needs. When this happens, I can then tailor specific training, software and hardware solutions to fit budgets and projects..
Q. What do you like most about your job?
A. I get to teach, train and give back what I have learned for the past twenty plus years. It is a great pleasure to meet interesting people who want to learn and grow.
Q. What questions do customers most commonly ask you? What's your answer?
A. Most often, basic questions are on "how to".
I listen and respond in kind with solutions that work for them and NOT my way.
Q. What do you wish customers knew about you or your profession?
A. The amount of continued education it takes to be "ON TOP" of this industry. It is constant process,and it does consume a vast amount of time, but it is also very rewarding. Knowledge is the key, to give that away to help others is a "Good Thing".
Q. How did you decide to get in your line of work?
A. I have always been an analytical person and computers and software seem to be a perfect fit for me. It has been a rewarding service with me for twenty plus years.
Q. Tell us about a recent job you did that you are particularly proud of.
A. I created a database for a client with a history of 22 years of Christmas card sending, receiving, gifts tracking. what a joy to have it automated with hundreds of family and friends to communicate with. Saving hours of time and making add on's in the future simple.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. Yes, I am a registered Apple developer, and along with continued Apple certification classes on hardware and software keeps me well informed on the current state of "Apple". It is an ongoing process, one that is a weekly event.
Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?
A. The ipad has created a new way to work, live and interact with work and our daily life. This will change how we work in the future, instant portable communication on the spot. This will bring our creative process instantly to our clients and customers.
Q. If you have a complicated pricing system for your service, please give all the details here.
A. My services are very straightforward. A flat hourly rate, with no trip charges. $40.00 an hour on site and $25.00 an hour for a Shop Rate, with equipment drop off.
