Mr Rooter Plumbing of Tacoma

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Introduction: With over 50 years of experience, Mr. Rooter Plumbing, a Neighborly company, is on the cutting-edge of plumbing practices, technology and skill. From the moment you call us to the moment we leave your home, you can expect clean, courteous and friendly professionals who get the job done right—the first time. Our plumbers are licensed and insured, and we guarantee all workmanship and parts! We offer flexible, convenient appointment times that can be worked around your schedule. Our services are available around-the-clock, including weekends and evenings—and we never charge overtime fees! With our upfront, flat rate pricing model you can rest assured knowing you’ll pay an affordable price for any service we perform, keeping you in control. Call your local Mr. Rooter Plumbing professional today to schedule a service.

Overview

Hired 6 times

Serves Tacoma, WA

58 employees

54 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Featured Projects

27 photos

Reviews

Customers rated this pro highly for professionalism, and responsiveness.

Good 4.0

13 reviews

5

69%

4

8%

3

0%

2

0%

1

23%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Edward R.

Sep 26, 2023

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Hired on Thumbtack

They were very prompt, tech was very professional, we just went a different direction.

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • House

Plumbing Pipe Repair

Thumbtack Customer

Jun 9, 2023

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From Google

What a great team! They got everything in better shape for us than we had even imagined! Thorough, very helpful & personable - we will be using them yearly and highly recommend them!

Mr Rooter Plumbing of Tacoma's reply

Your review made our day! Thank you for sharing your wonderful feedback. We're proud to be your go-to plumbing team, and we're grateful to earn your recommendation! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Thumbtack Customer

Jun 1, 2023

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From Google

Manuel was very knowledgeable worked very hard explained everything that needed to be done before doing it. I liked that the team was not pressuring me to use there services.The job was done quickly and cleanly. I would recommend them and would use them again in the future.

Mr Rooter Plumbing of Tacoma's reply

This is exactly what we like to hear, Robert! We're glad that Manuel's service earned your great feedback. We always want our team to explain everything thoroughly before doing any work, and we're glad to hear that Manuel did just that! Thanks for sharing your great review. Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Thumbtack Customer

Jun 22, 2023

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From Google

The guys were super professional, super knowledgeable and honest. I will recommend to others.

Mr Rooter Plumbing of Tacoma's reply

Thank you, Jim! It's great to see that our service was helpful. We're honored to earn your recommendation! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Thumbtack Customer

Jul 18, 2023

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From Google

I've always trusted Mr Rooter to do well with my plumbing repairs. But I'll call this wonky shower replacement the last time I guess I'll use or trust them. They said there'd be drywall repair needed if I only repaired the plumbing for my shower, which made sense, but it would be all taken care of and I shouldn't worry about the dry wall if the whole shower/bath was replaced. But now I not only have this gap that I was told "your drywall guy will take care of" when I wasn't informed I needed one on hand, but the installed shower wall is warped, jutts away from the drywall, is secured at different distances to the studs, and it appears the tub is cracked.. Thanks for the extra unexpected work that even a contractor, called after the fact, scratched their head on how to resolve..

Mr Rooter Plumbing of Tacoma's reply

We apologize that you had this experience, Jolly, and we appreciate that you reached out to us with your candid feedback. We will have a manager call you so we can ensure that this issue is resolved. Thanks for letting us know about this situation, and we look forward to speaking with you to get this taken care of. Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We have an up-front, flat rate pricing model. Our professional plumbers explain what services they are going to perform—prior to starting the job. You will be presented with options to make informed decisions about your plumbing services.
What is your typical process for working with a new customer?
We make your emergency a priority, scheduling service as quickly as possible to resolve your problem. We wipe our feet on our own mats, we wear shoe covers before entering your home and we’ll offer you a fair assessment of your plumbing situation and how much it will cost to handle it.
What education and/or training do you have that relates to your work?
Our plumbers are licensed and insured, which means our experience is backed by high levels of training and continuing education. When you call us, you can be confident knowing you are getting service from plumbers who know how to handle your problem effectively, with the least amount of time and money.

Mr Rooter Plumbing of Tacoma

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