Q. Describe the most common types of jobs you do for your clients.
A. Deep foundation install-Helical piering.
Special concrete repairs.
Q. Describe three recent jobs you've completed.
A. Wet basement properly drains to sump pump.
Bowing foundation walls straightened and supported.
Helical piers installed through poor soils to support provide footing for heavy object.
Q. What advice do you have for a customer looking to hire a provider like you?
A. #1 Never under any circumstances pay for an estimate.
#2 Never hire someone who comes rolling down the street, in an obvious work vehicle, and does not have a company name on the side of their vehicle- Also look for DOT number, state, city, phone number, web address, license plate, ETC.
#3 Do some research on a company before hiring them. Are they based out of a different state, a thousand miles away, just doing work for the summer months, what if something gos wrong? Its very tough to have a company return to fix something if they are based far, far out of state. Traveling Companies like that are refereed to as gypsies.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. Some companies see the customer as a helpless wallet, just waiting to have cash removed.
Whatever problem your having, concrete, asphalt, roof, tree, ETC. Use the internet, or pick up a book, or talk to people at a hardware store for advice. Get educated on the today's repair methods, for the problem you are having. How else are you going to know if someone is selling snake oil?
Q. What questions should a consumer ask to hire the right service professional?
A. There is no such thing as a stupid question...But sometimes people ask the right question to the wrong people. Example- Would you ask a roofer about your leaking basement? Or ask the basement guy about your fence?
Q. What important information should buyers have thought through before seeking you out?
A. "Can I fix it myself?". "Do I need this fixed, or do I want this fixed". "how good does it need to be"
Q. Why does your work stand out from others who do what you do?
I used to work for 2 different companies that only cared about how quick I could get a job done. I was told to "speed things up", instead of "make quality". When a business only cares about its own pocket book, and forces employees to rush jobs, in favor of profit, the customer never wins. MUDTeCH feels its about time somebody stepped up to the plate, and offered quality work, but still retaining competitive prices.
Q. What questions do customers most commonly ask you? What's your answer?
A. C=Customer M=MUDTeCH
C. How long will this take?
M. Everything we do is a little different, and no 2 jobs are the same. However we always give our customers our expected job start, and completed dates up front so they can plan around them.
C. Can I use this right away.
M. We always let the customer know if they can use the area that was just worked on, or if they need to take any special care of the completed area.
C. Why is this happening????
M. We always find the root of the problem, explain whats happening, and why. After an agreement has been completed, we fix the problem.
Q. If you have a complicated pricing system for your service, please give all the details here.
A. Some jobs are similar, but no 2 are exactly the same.
MUDTeCH uses an effective pricing system that utilizes an inspection of the problem by a trained, and experienced estimator. Once all the problems have been identified, a thorough understanding of how to fix each one is used to determine a price. Often times, larger quantity's of problems, at 1 location will be less cost. MUDTeCH always explains the price of a job to the customer. We do not get involved in high pressure sales tactics, or hidden charges. Everything up front, even when we are on a job working and a customer says "how much extra for this too" we can give a price before we repair.
Q. Write your own question and answer it.
A. Q. How much will this cost me, what are my options?
A. On a scale of 1-10 how awesome to you want it to be? How long do you expect it to last?
Q. Write your own question and answer it.
A. Q. When will you do my work?
A. As soon as weather, time and current projects allow. We cannot always call ahead because we dont know how long some jobs will take.