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- Provider travels up to 150 miles
- Over phone or internet
The Language of Business will emerge in2 the forefront again as we attempt to co-create a sustainable future n better deliver relevance n value – Mar 25, 2011 at 6:51 pm
Creating cooperation and coordination across and between the respective functional areas in your business is essential to successfully creating a customer relationship management strategy and using that strategy to drive sales, increase profits, customer and employee satisfaction, and reduce costs. The best CRM plays out making use of your 'call center" as your Customer Management Center.
Let us show you a guaranteed successful path.
– Feb 03, 2011 at 8:35 pm
The Language of Business
Results guaranteed.
Chrysalis Marketing is "the loyalty expert" of Wisconsin. We provide consulting, training and installation services in all areas of sales, marketing, call centers and customer service for the not-for-profit and B2B worlds. We also focus on agribusiness, lawn care and comparable businesses.
We offer:
- Web design
- Search engine optimization
- Program management office
- Roadmap creation for customer loyalty and CRM
Additionally, we offer segmentation services, market research and customer insight, along with social media planning and execution.
Our sweet spot is all things sales, marketing, call centers, CRM and channels.
Chrysalis Marketing delivers strategic Customer Relationship Management (CRM), a strategy based on customer focus, on customer knowledge and on delighting the customer. CRM is real-time, actionable, customer knowledge management. The best CRM approaches are holistic, involving all facets of your business and demonstrating accountability for results.
CRM becomes a guiding philosophy and framework for doing business and includes:
* Differentiating and optimizing the customer experience
* Building customer knowledge to provide value to both the customer and your business
* Taking a portfolio management approach to customers; not every customer is worth keeping!
* Using “value” as defined by the customer - at each point in the customer’s lifecycle and with all of your customer contacts