Computer Repair & Networking

PC Graffiti, LLC

Morgantown, WV

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About PC Graffiti, LLC

PC Graffiti is a computer repair & networking service provider located in Morgantown, WV.

We provide a wide array of low-cost, flat-rate services including basic repairs, cleaning and virus removal services, custom builds, data recovery & transfer, OS installation, technical support, and internet and networking services among many others.

We recently became a Community Microsoft Authorized Refurbisher (CMAR) and now provide a convenient and local drop area for retired, broken or unwanted computers to either be refurbished and donated to local organizations or individuals or recycled and kept out of the landfill.

We are an accredited and certified business offering on-site or drop-off computer services in the Mid-WV, Northern-WV, and Southern PA areas.

We hold certifications from CompTIA, Dell, Samsung, Sony, SBCA, ADTRAN, Lexmark, Lenovo, and Toshiba. We perform warranty work on Lenovo, Toshiba, Dell, HP, Compaq, Emachine, Gateway, and many other TV brands as well.

Location

708 Lorentz St.
Morgantown, WV 26505

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Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. We perform a wide array of services from setting up new wifi networks at McDonald's and AT&T to running cable, performing break-fix warranty work on TVs, laptops and desktops, installing home theater systems, data recovery, cell phone repair, tablet and smart phone repair, mid-sized business infrastruce, server configuration and workstation deployment, telephone systems for residential and business customers, both analog and digital, satellite installation, printer repair and configuration, OS repair, soldering and circuit board repair, and a wide variety of everything in between

Q. Describe three recent jobs you've completed.

A. Completed a POS replacement at several Rite-Aid stores, complete setup and configuration of the new system with the old server.

Performed a residential motherboard swap for an HP slimline desktop.

Replaced a screen in a Toshiba Qosmio laptop.

Q. What advice do you have for a customer looking to hire a provider like you?

A. Be careful when hiring blindly. Do some research, ask some questions, verify the technician or servicing company can actually perform the type of service you're requesting. Look around at prices, but don't always take the lowest bidder. Most techs who bid low are desperate for work because they've burned many bridges with incompetence.

Prior to the service professional coming to your residence, verify they have been background checked or are represented by a reliable and known company. When the service pro is onsite never give them additional money if requested, you should have worked out the details of the job and settled on a fair price prior to the visit.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. There are a lot of internet resources and various forums that someone with a basic understanding can read and often fix their problem on their own. We will have such a forum open soon.

Q. What questions should a consumer ask to hire the right service professional?

A. Always verify the servicer has a competent understanding of the general issue that you're dealing with. Always ask any other questions that would allow you to get a better feel of the provider and either feel at ease or know they're not the right choice.

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