Professional Computer Repair

JnM PC Experts LLC

Clarksburg, WV

4 years in service

2 employees

Gold member

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“We offer house calls. We are not 'geeks', we are experts!”

About JnM PC Experts LLC

hired 2 times on Thumbtack

Mon-Sat: 8:00am-8:00pm

Home of the $60 Computer Tune up Serving WV. We are the PC-response-rate-increasing experts. We will have your computer or laptop running like new. We specialize in computer repairs and tune ups, as well as small device repairs and screen replacements on all devices.

We offer low rates and many benefits, such as multi discounts, gift certificates, discount cards, customer appreciation programs, fixed-income assistance, written warranties, optional extended warranties, and free pickups and deliveries on computers, laptops, and computer equipment.

Ask a technician.

Location

427 W Pike St suite 301
Clarksburg, WV 26301

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Reviews

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  • 5/5 stars April 11, 2014

    Mark and Jessica are great to work with, extremely knowledgeable in all areas of PC's. I highly recommend JnM PC Experts, LLC for all your PC needs and other gadgets!

  • 1/5 stars October 23, 2013

    These people suck!!!!!!!!!!!! Take your business somewhere else!!!!!!!!!!!

  • 5/5 stars April 13, 2013

    Very happy with the service I received from Mark...would highly recommended.

  • 5/5 stars January 4, 2012

    This was a great experience! I was much more then satisfied with how my tech handled and fixed my laptop problems :) I will with no doubt call him again in the future with any and all computer problems. We have two other computers in our household that we will be contact him for very soon. If you have any problems with your laptop do give them a call worry free, you won't regret it!!!

    Thank you so very much for all your help!

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. Virus removal, computer tune ups, windows reinstall, and Ipad repair is our most common services. We are all things technology, and our services are not limited to these, but these services can be done fast and we have competitive prices on these services.

Q. What advice do you have for a customer looking to hire a provider like you?

A. We suggest that a customer looks into the company to see how accessible they are, how many venues or channels do they offer for technical support. Onsite repairs? What services are offered. Can this company solve all my technology needs?

Q. Why does your work stand out from others who do what you do?

A. We care about our work and our customers. We go the extra mile by creating our customer appreciation program and other beneficial services.
JNM UNDERSTANDS THAT WHEN YOU HAVE TECHNOLOGY PROBLEMS, THEY NEED ADDRESSED IMMEDIATELY!

Q. What do you like most about your job?

A. Helping our customers. It is very rewarding to see the end result, delighted customers.

Q. What questions do customers most commonly ask you? What's your answer?

A. Is your work guaranteed?
Absolutely, we provide written warranties for every job we perform as well as our optional extended warranty.

Q. How did you decide to get in your line of work?

A. We have the gift of knowing technology. We see a need, we fill a need. And we complete this affordably

Q. What is your greatest strength?

A. Our customers! We are who we are because of our customers.
Support is our greatest strength. We offer many ways to offer support as well as our fast onsite repairs. Same day service

Q. What are you currently working on improving?

A. We recently created our "ASK A TECH" program
Now we are currently making it more AWESOME

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