361 Home Repairs llc
About this pro
These guys were great from the start. They were timely with their response and adjusted their schedule to quote our remodel needs. They had the quote in our hands the next day. We had a short window of time to complete the remodel and they made it fit into their schedule. The kitchen remodel came out better than we could have ever expected and I believe the pictures speak for itself. We will definitely be using these guys for future projects and will be referring them to our friends for similar needs.May 21, 2018Verified
361 Home Repairs far exceeded my expectations. They were great to work with. I have a feeling I am not the easiest person to work with. I have a lot of ideas, some a little off the wall, and I ask a lot of questions. They were extremely patient and always answered my questions with a comprehensible answer. They were able to mold my ideas into realistic solutions, and I couldn't be happier with the end result. Their communication from start to finish eliminated the stress and frustration that I have experienced when dealing with others in the past.Sep 13, 2017Verified
Called for an estimate came out on time was very helpfulMar 31, 2018Verified
Don was very professional and thorough. He did not yet to over sell anything and explained in detail what he was going to do. I had him do a myriad of items in prepping my house for sale ranging from tile work to wood floors, carpeting to iron balusters installation. I highly recommend Don and his company for your home improvement needs.Jun 23, 2017Verified
Installation of the shower went well. They cleaned up after they were through. Ran into problem with floor damage and took a little longer but that was expected.Feb 11, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?I typically like to price a flat rate for each job. I assess the work to be done and the give a price based on the work and parts needed. I feel this is more effective for the customer because if it takes me an extra hour to complete the work correctly the consumer is not getting charged an extra rate. It also propels me to complete the work at a good pace which is beneficial to the consumer and myself.
- What is your typical process for working with a new customer?I like to meet the customer and assess the work to be done. I inquire about there needs and wants for the work and give them a real and effective quote to meet their needs. I explain what the work entails and break down the process and pricing of parts and labor.
- What education and/or training do you have that relates to your work?I have been repairing restaurants, hotels, and homes for over 10 years professionally. I grew up learning working with my hands and my knowledge has grown ever since. I have worked for plumbers, electricians, carpenters and HVAC specialist and I have taken every ounce of knowledge I could from these experts.The companies that I have worked for demand nothing but perfection and that is what I bring with me to every job.