Current Top Pro
Hired 30 times
9 years in business
(Central Time Zone)
8:00 a.m. to 7:00 p.m.
Credit card, Cash, Venmo, Paypal
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Additional services needed
Packing belongings into boxes,
Furniture assembly and disassembly,
Pool table moving,
Safe or security box moving,
10x30 and 10x30 storage unit move
Jeremy is a true professional. He reached out to me less than an hour after I sent in my request. During our phone call, he was very kind in answering my questions. The day before moving day he gave me a quick call to see if I needed more items to be moved. Moving day him and his partner came and worked diligently. They were able to move our queen bed, twin bed, box springs, and couch in a short amount of time! They were very helpful and had great customer service since the initial point of contact. I highly recommend them to anyone who needs help moving. Jeremy will make sure to answer all your questions and deliver through his promises. I would definitely higher him again if I need to move. Thank you Jeremy!Jan 18, 2019Verified
I was disappointed when only three workers showed up at the promised time, As a result the times was increased and my total bill was more than I had planned, The workers worked hard and were all very polite but the extra cost was unwelcome as a senior citizen on fixed income.Jan 17, 2019VerifiedKennebrew Moving & Transportation Logistics's reply
Tim, It was our pleasure to help you move. Just for the record, we arrived at your scheduled moving time with 3 movers. I informed you that one of my employees had grown ill which is to be expected from time to time as we have been working a lot lately in some very extreme temperatures. I understood that we had scheduled 4 movers and I was willing to cut the hourly pricing for you. The reason pricing was not cut was due to the fact that You had more than twice as much stuff as was on your order, nothing was packed, and everything was in disarray. If you recall, we walked into a family dispute and did our very best to keep everyone calm and happy. We did the extreme amount of extra work that was not on your order without charging you more, as well. When we arrived we expected to be able to grab and load. Unfortunately, since we had to pack all of your boxes for you and wait for you to give direction in that regard, the loading process took far longer than it should have. Also, due to you not listing helf of the stuff you wanted to take, we showed up with a 20" box truck which we confirmed with you that we would be bringing. Had we been given an accurate list, we would have brought a 26" box truck. In the end, we did the best we could with the information you provided us for this order (We went over this order at least 3 times). There were no extra cost. In fact, we SAVED you a lot of money. We went over and beyond to accomodate you because of your expressed situation that you were going through. At the end of the job I had to wait an extra hour because you did not have money to pay for your move. We waited patiently, without issue, while you figured things out. All in all, a job that should've taken 4-5 hours took 7 hours because you simply were not prepared for your move. Nonetheless, we enjoyed our time helping you and wish you nothing but health and prosperity. God bless!
NOT LICENSED MOVERS. PLEASE CONTACT ILLINOIS COMMERCE COMMISSION ABOUT THIS ILLEGAL MOVER.Jan 12, 2019VerifiedKennebrew Moving & Transportation Logistics's reply
Sue You contacted us for a request tomorrow. As you know, the weather Is bad and therefore not allowing us to take on any last minute work this weekend. As much as I wanted to help you, I think that it is very unfair and rude of you to make false claims jut because we are unable to assist you. I even wished you well in your search for movers who could help last minute. After we told you we couldn't help you marked us as hired on thumbtack and left this false review. TO AL PERSPECTIVE CUSTOMERS, please be aware that if you look at our reviews you will see that we are committed to great service and communication. Sue is not informed of our business standing. In fact, we are an umbrella LLC that insures every move we are on. We are also proud to say that we have never had a single damage claim. Thanks and have a blessed day!
Jeremy was responsive, flexible, and very communicative. He communicated with me every step of the way, which made the process of moving my couch less stressful. His prices are fair and flexible. He was on time, and available for booking within a short 2 day notice. Couldn’t ask for a better living experience. He provided and invoice and receipt promptly. I would definitely recommend kennebrew moving to anyone who needs movers. 10/10 prompt, respectful, responsible, professional, and fair pricing.Dec 12, 2018Verified
They were communicative, punctual, professional, and just generally a pleasure to work with. I’ll def be reaching out for my next move!Dec 10, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing is flexible. We guarantee you the best price and best service. 2 hour minimum on (most) orders. We typically go by an hourly rate but can provide a flat rate per request if you are only moving 1 or 2 things. Once confirmed you receive an official email with invoice.
- What is your typical process for working with a new customer?I like to begin with an initial phone coversation. I also like to stop by to see exactly what all is being moved. Pictures of all items also helps ensure we bring the right equipment in the case that we can not meet beforehand.
- What education and/or training do you have that relates to your work?I have my Masters in Business Administration. I attended undergraduate college at Morehouse College. I also have 15 years of moving experience.