What should the customer know about your pricing (e.g., discounts, fees)?
We charge $50 a half hour. Most all issues will take a half hour or less to correct. We also charge a $20 dollar fee for trip. Materialss are the only other expense.
What is your typical process for working with a new customer?
We will come to you and give you a free estimate at your earliest convenience.
What education and/or training do you have that relates to your work?
I have been in this business for 27 years working with Overhead Door Corporation. They are the original inventor and leader for this industry. My position was a corporate trainer for their numerous dealers.
How did you get started doing this type of work?
I started 27 years ago as a helper and worked my way up through to being the top technician in the field for the dealers I worked for. I then went to work for the Overhead Door Corporation as a trainer to teach field technicians how to do what I had learned in my twenty one years of experience in the field.