Deep Clean Professionals, LLC

4.9
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(89)
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89 reviews
5
93%
4
3%
3
1%
2
2%
1
0%
Customers rated this pro highly for value, punctuality, and responsiveness.
  • Jessica B.

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    We were hunting for the best carpet cleaner to get our home ready to sell. The realtor thought the carpet needed to be totally replaced, but I saw Deep Clean Pro's before and after pictures and the fact that they would analysis the carpet and let me know if the stains would be removed before starting, so I thought it was a no-brainer to get them over to get it cleaned and they ultimately saved us $1000s of dollars compared to replacing over 2k square feet of carpet. They got us scheduled within a week of requesting the service. And were able to make the carpet look fresh and new!

      Dec 1, 2017Verified
    • Juan G.

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      I'm pleased with the service provided by Deep Clean Professionals (DCP). They exceed my expectations. The service was requested to help us with some food/dog urine/dirt stains and intense dog urine smell. DCP arrived on time. Then they measured our apartment. We defined the scope of the job (cleaning, moving furniture, pet treatment and deoderizer

        Sep 21, 2016Verified
        Charles E C.'s reply

        Juan, it was such a pleasure working for you and your lovely wife! Thank you for your hospitality and for the wonderful review...I definitely love the caption! Can't wait to see you guys for your next cleaning. DCP

      About this pro

      WE CARE! We're a family-owned business personally vested in the success and growth of our company. We make it our priority to treat each of our customers as valued individuals and consistently strive to understand, meet and exceed their expectations. Carpet and upholstery cleaning is our passion. We focus our team on the core areas we excel in. We are committed to providing overall excellence and complete satisfaction to our customers which is why all who have hired us have become repeat customers who remain at the heart of our business. Seeing the effects of quality cleaning. For us, watching and being able to transform dull, dingy carpets and restoring them to a like new condition is gratifying; and to top it off experiencing the sincere appreciation from our customers.

      Years in business

      8

      Times hired on Thumbtack

      132

      Number of employees

      3

      Background check

      Completed
      Show more

      Photos and Videos

      15 photos and 1 video

        Q & A

        • What should the customer know about your pricing (e.g., discounts, fees)?
          Yes. We clean by the square foot for carpeting and we have standard prices in place for upholstery cleaning. We also offer maintenance plans to provide an even better value to our repeat customers.
        • What is your typical process for working with a new customer?
          We start by listening to the customers concerns and expectations. We gather information about the project including the number of rooms or approximate area to be cleaned and provide them with a general estimate . We then offer a FREE in-home carpet inspection to further assess the condition of the carpet, obtain accurate measurements, answer questions and suggest the best cleaning strategy for the customer. Once the the customer is satisfied, all the information is entered to generate the final quote. Once the customer accepts the quote cleaning begins. Upon completion, the account is settled and we review care and maintenance instructions. We also provide our business card should questions arise.
        • What education and/or training do you have that relates to your work?
          We have completed training and received certification through IICRC (Institute of Inspection, Cleaning, Restoration, and Certification). This is a certification that is earned by classroom teaching, testing, and hands on training to insure each student has achieved efficiency. IICRC is an internationally recognized program that governs its technicians and ensures compliance through continual education.

        Business hours

        Eastern Time Zone
        SundayClosed
        Monday8:00 a.m. to 7:00 p.m.
        Tuesday8:00 a.m. to 7:00 p.m.
        Wednesday8:00 a.m. to 7:00 p.m.
        Thursday8:00 a.m. to 7:00 p.m.
        Friday8:00 a.m. to 7:00 p.m.
        Saturday8:00 a.m. to 7:00 p.m.
        Coverage Area for Deep Clean Professionals, LLC is about 20+ miles of Akron, OH.