FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are a full-service company, which means the pricing is reflected only on the time of rental and includes everything needed for an amazing event. We do not "nickel and dime" you for every element and are most interested in you having an amazing experience.
- What is your typical process for working with a new customer?
We begin through a discussion, either through emails or by phone, to discuss the specific needs of the event and possibly brainstorm some ways to meet those needs. The booking is finalized after the customer completes the prepared rental agreement and pays the deposit. Then leading up to the day of the event, we work with them to custom design the border and text for their prints and select the backdrop to match. On the day of the event, we arrive at the predetermined setup time (usually 2 hrs in advance) and work with the customer on any final setup or event service concerns. We setup our amazing gear and then promptly start our rental service at the scheduled event time. The rest is just fun!
- What education and/or training do you have that relates to your work?
My background is in theatre design, which is closely related to event planning, and so I am able to design and match the backdrops to the event to compliment the overall look and theme. My theatre experience has also helped me to problem solve and be flexible in the various event spaces that we encounter and can stay calm and professional in high-pressure situations. In many ways this photo booth is like a performance that has to be setup, run, and taken down just like in a play. We keep the guests (audience) engaged and happy and everything looks like "magic."