FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
KST by K. Symone will send each client a package list and each package will have an associated price. The base consulting fee will be required to secure the appointment. Following the second consultation, the client will be required to pay the remaining balance. If the client refers a friend, the client receives a reduced price for their next package.
- What is your typical process for working with a new customer?
KST by K. Symone provides to each client an initial consultation to obtain information regarding the occasion for which styling is needed. The client can then choose to have KST by K. Symone provide a second consultation regarding clothing in their wardrobe. If the client selects this option, KST by K. Symone will work with the client at their home or remotely to sculpt outfits given the pieces in their existing wardrobe. The client can also elect to have KST by K. Symone find an outfit or outfits on behalf of the client. In this case, KST by K. Symone will obtain clothing that will be presented to the client during the second consultation in the form of a formal fitting. The client will then select and pay for the piece(s) desired to be kept. At the end of the experience, KST by K. Symone will administer a survey to each client requesting information regarding their packaged experience.
- What education and/or training do you have that relates to your work?
Kaila Symone has a fashion mentor who is a published, magazine stylist. KST by K. Symone has worked closely with her mentor over the several years to learn the ins-and-outs of the fashion industry. KST by K. Symone is also in the process of securing a Personal Stylist and Image Consultant license.