FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
While our materials pricing stays relatively consistent year over year as our suppliers' pricing stays constant, the overall pricing of work can vary greatly from one job to another based on the complexity of each individual project.
- What is your typical process for working with a new customer?
All customer inquiries are responded to within 1-2 business days at which time we can set up a date and time to meet the customer at their project site for a free estimate and consultative visit. We'll send an email and/or call a day before to confirm the set appointment time. As we meet the customer for the first time, we'll go over the property and assess the customers wants and needs for their job and provide any additional feedback we can give. We'll take measurements of all areas to be worked that will aid in our estimating process. Estimates will typically be brought back in 3-5 business days (or sooner if need be) and we can iron out any wrinkles or questions with our client before moving ahead!
- What education and/or training do you have that relates to your work?
Our Owner/Manager, Quinn Henneberry, has ten years of landscaping experience supplemented by 5 years of handyman experience that ranges from home remodeling to disaster restoration. Our Project Manager, Patrick Henneberry, has a B.S.B.A. in Business Administration and Marketing from Roosevelt University supplemented by 10 years of landscaping experience ranging from tree and stump removal to full landscape redesign and installation.