FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pacific Grooming has 3 standard packages: Bath & Brush starting at $65, Refresh Package starting at $75, Full Groom starting at $85. All packages include the following: * Tranquil and quiet environment * Clean and sanitary surfaces and tools, disinfected after every pet * Happy Hoodies to muffle the dryer if that bothers the pet * Warm hydro-massage and exfoliating scrub * Skin conditioner as necessary for the individual pet * Brushing/deshedding for 15 minutes * Brushing of teeth with an enzymatic toothpaste to break down tartar * Trimming and smoothing of nails * Cleaning of ears * Sanitary trimming of groin and paw pads * Conditioning finish spray * Bows or Bandana, if desired * Homemade treat, if allowed The Refresh Package includes the services above, plus a trimming of feet, legs, face and tail. The Refresh Package is perfect for times when your pup only needs a little trimming and not a full haircut. The Full Groom Package includes the services above, plus a complete haircut.
- What is your typical process for working with a new customer?
Pacific Grooming will perform an assessment and consultation at the first grooming appointment to meet you and your pet, and discuss available services. We are happy to offer your pet the convenience of being groomed at home; one-on-one personalized attention; safe, clean and comfortable environment; premium eco-friendly products, professional skills and precision haircuts.
- What education and/or training do you have that relates to your work?
Sandra Perez is a graduate of American Grooming Academy, the only accredited grooming school in Southern California. She has over 3 years of professional pet grooming experience in a salon setting.