Hope City Cleaning

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Introduction: What's better than a clean Home/Office? A clean home or office that use zero chemical and is COVID safe. We don’t just clean but also sanitize, deodorize, disinfect, and humidify homes top to bottom so you have one less thing worry about. Currently, we are the ONLY premium cleaning service provider here on thumbtack. We are a fully registered, bonded and insured cleaning company with a hospital grade green cleaning technology. We also follow CDC guidelines and protocols of mask wearing and social distancing. Cleaning with the goal of infection control to bring about effective cost savings to our customers. Our cleaners are well trained, compassionate, patient and above all, understand the cleaning formula. Call for your complete facility care including Janitorial, floor care, window cleaning etc both residential and commercial properties. Construction clean up etc

Overview

Hired 254 times

Background checked

12 employees

8 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2020

Featured Projects

93 photos

Premier Cleaning Services
Commercial Cleaning

Specialties

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Very good 4.6

175 reviews

5

84%

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6%

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Read reviews that mention:

Abbie H.

Aug 3, 2021

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Hired on Thumbtack

Hope City was wonderful! We were moving into a house that hadn't been updated since the 80's (at the most recent), and their team of 6 busted their butts to get everything as clean and sanitized as humanly possible for our move-in day. I'll absolutely use them again!

Details: 3 bedrooms • 3 bathrooms • Move out cleaning • Window cleaning (interior) • No pets in home • Just once

House Cleaning

Sandra B.

Jul 3, 2021

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Hired on Thumbtack

Hope City Cleaning was awesome. I hired them to do a move out cleaning and Ebenezer made sure the house was perfectly clean for the next resident. Ebenezer was so polite, responded promptly to all of my questions, made it so easy to pay him online and the price was very fair. I would hire Hope City Cleaners again, no question. And I will recommend them to my friends and family. 10 out of 10!

Details: 4 bedrooms • 2 bathrooms • Move out cleaning • Fridge cleaning • No pets in home • Just once

House Cleaning

Angela H.

May 1, 2021

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Hired on Thumbtack

Ebenezer & Charlotte did even more than I asked them to and they did a fantastic job! They were both kind and professional. My house looks wonderful, and I'm picky about cleaning--and I didn't have to ask them to go back over anything! Their price was excellent and the quality can't be beat! I will definitely use them again!

Details: 4 bedrooms • 2 bathrooms • Deep cleaning • Oven cleaning • Pets in home • Just once

House Cleaning

Todd J.

Apr 9, 2021

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Hired on Thumbtack

My studio space flooded last week—8” of standing water throughout all 1100 sq.ft.—and I was beside myself! After a week of throwing stuff in the dumpster and trying to salvage what I could, I’d managed to make my space workable again, but it was absolutely filthy and disgusting. Today, Hope City came in and made everything like new again. My studio hasn’t been this clean in years! We’ve asked them to come and do the same at the house. Both Charlotte and Ebenezer wore masks the entire time—something I really appreciated—and they just did a spectacular job! The cleaning was a great value and they are both lovely people. I also really appreciate that they are owner/operators so I feel good knowing that my hard earned dollars are going directly into the coffers of a fellow business owner and not filtering down through some corporate structure that sees workers earning a pittance. Todd from Nashville

Details: Office • Just once • 1,000 - 2,000 sq ft • No windows

Commercial Cleaning

Holley M.

Mar 19, 2021

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Hired on Thumbtack

Hope City were able to accommodate a last minute booking for me with only a day or two’s notice. They did an excellent job cleaning and sanitizing my house before a photoshoot. It’s probably never been that clean!

Details: 2 bedrooms • 2 bathrooms • Standard cleaning • Pets in home • Once a month

House Cleaning

Credentials

Background Check

Ebenezer Akusaki

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is among the lowest while providing excellent service. We don’t finish until the customer is satisfied. Our pricing includes taxes with no hidden fees. We provide free estimates to our customers
What is your typical process for working with a new customer?
First is to review all project details to confirm final price including discounts. We try to understand what the customer needs versus the request details.
What education and/or training do you have that relates to your work?
Our cleaners understand the cleaning formula, well trained, certified and insured, background checked and verified. We have training videos for all types of cleaning for our employees.