Rocket City Garage Service

5.0
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(12)
5.0
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12 reviews
5
100%
4
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3
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Customers rated this pro highly for work quality, professionalism, and responsiveness.
  • Jerry R.

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    great experience! will hire again if needed!

    Nov 10, 2017Verified
  • Suezy P.

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    I liked EVERYTHING about Rocket City Garage Service. Abbott Frank was a few minutes early (for a 6 AM appointment) YEA!!! He was thorough and professional. As he went, he explained everything he was doing and I really like that kind of service. The price was right too. I also learned how to lube a garage door the right and complete way. I highly recommend Rocket City Garage to any and everyone.

    Sep 27, 2017Verified

About this pro

It may not be rocket science, but we treat it like it is! We pride ourselves in giving you the most thorough and guaranteed service. If we touch it we guarantee its ability to function properly. We specialize in garage door services, vehicle lifts, garage and patio screen systems, and industrial grade ceiling and wall storage systems, with a focus on automation and utility. We get a kick out of making your garage door work with precision. We enjoy the reward of near perfection in the operation of your door. We love to empower our clients with technology and control of their garage. We are a family who treats our clients like family. Your garage is our passion and your business is a privilege we don't take for granted. 24/7 service at no extra charge. Free estimates.

Years in business

2

Times hired on Thumbtack

11

Number of employees

3
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Photos and Videos

20 photos and 1 video

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      Basic fees for our garage door services Basic service call, includes up to an hour of service and up to 4 doors on site. Service fee includes replacement of any stripped fasteners, tightening all fasteners. Lubrication of all friction points, (hinges, springs, bearings, rollers, operator rail, pulleys, gears, and emergency release) adjustment of operator. Thorough inspection of the operation of the door. Attention to balance by hand and cable tension if needed spring adjustment. A jumped cable, crooked door, track alignment and any back hang issues will be in this basic call category but may take more time. This service is available for $80.00. Additional service time is charged by the quarter hour at $20.00. Hinge replacement $5-7.00 with service call Roller replacement $5-7.00 with service call. Cable replacement, cables are replaced in pairs and built specifically for the door at @$2.00 per foot. With service call. Spring replacements are $55 and up depending on the size of the spring and door. If there are 2 springs we strongly encourage you to replace both at the same time, (like brakes on a car). With service call. Perimeter seals rubber @ $5 per foot and brush seal with aluminum retainer @$7.00 per foot with service call Bottom seal, aluminum retainer with durable rubber gasket @$7.00 per foot. With service call Bottom seal for wooden doors @$5.00 per foot with service call Gear assembly change for Liftmaster, Chamberlain, and Craftsman operators $65.00 with service call New remote, delivered and programming $45.00 plus a service call. Vehicle programming included with a service call. Note that not all vehicles will link up. Your operator may require a repeater to work. The repeater required can cost up to $100 Battery replacement and remote programming for an existing remote or remotes is based on battery type this usually costs $5.00 with a service call. Keyless entry system $50 programmed and mounted plus a service call. New operator replacement, with one remote and wall station $415+ depending on the model and peripherals you want. Making a operator from 1993 and newer Internet accessible from anywhere in the world. $60-125 depending on the operator.
    • What is your typical process for working with a new customer?
      We like to understand as much as possible the nature of the call before arriving on site. We are open to any questions and concerns. We donate a portion of your payment to community help. Our website has a page dedicated to this function of our commitment to sustainability.
    • What education and/or training do you have that relates to your work?
      We have 6 years working with residential and commercial door systems, gated entry systems, all operator brands and all door brands

    Business hours

    Central Time Zone
    SundayClosed
    Monday8:00 a.m. to 6:00 p.m.
    Tuesday8:00 a.m. to 6:00 p.m.
    Wednesday8:00 a.m. to 6:00 p.m.
    Thursday8:00 a.m. to 6:00 p.m.
    Friday8:00 a.m. to 6:00 p.m.
    Saturday8:00 a.m. to 6:00 p.m.
    Coverage Area for Rocket City Garage Service is about 35+ miles of Arab, AL.