Cool Tech Mechanical

4.9
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(36)
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36 reviews
5
97%
4
0%
3
3%
2
0%
1
0%
Customers rated this pro highly for value, punctuality, and work quality.
  • GT H.

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    My A/C went out on Tuesday night and Wednesday afternoon a tech was at my house. Great customer service, repair was quick, and the price wasn't painful at all. Will definitely be using this company from here on out.

    Aug 31, 2017Verified
  • Lane M.

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    Great pricing for A/C unit PM. Dennis the technician was very professional and had a customer-first approach.

    Jul 27, 2017Verified

About this pro

Cool Tech Mechanical is A rated on Angie's list with 250+ reviews, A+ rated with the BBB, member of "The Good Contractors" list who backs our work with a $10,000 satisfaction guarantee. Cool Tech provides honest air-conditioning, heating, repair and replacement, indoor air quality, home performance, and commercial HVAC services to Arlington, Fort Worth Mansfield, HEB, Keller, Colleyville, Grand Prairie and the surrounding area. Our quality service technicians are highly trained, EPA certified, back ground checked and friendly customer service representatives that offer customers the trusted cooling and heating choice.We take pride in our reputation for honest high quality customer service. Contact us today to get started. We get a sense of joy and satisfaction when our customers express their appreciation for our upfront and honest evaluation of their project with their best interest and best value in mind. We do not use high pressure tactics to up sale our customers for services or equipment they do not need and that is a refreshing difference that our customers tell us makes doing business with us a pleasant experience. Please contact us to discuss how we can help you with your project.

Years in business

7

Times hired on Thumbtack

57

Number of employees

10

Background check

Completed
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Photos and Videos

7 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      Cool Tech has grown by taking care of our customers needs so well they feel good about recommending us to family, friends and neighbors. This, along with our modest but functional office/warehouse and other measures we take to keep our overhead down allows us to offer exceptional value and top quality. It is a win win situation. We take care of our customers and our customers referrals keep our advertising costs low so we can continue offering the best quality and an extraordinary value.
    • What is your typical process for working with a new customer?
      When we are called out to do a repair our tech will address the issue by evaluating the system to determine the problem and then advise the customer what options for repair there are and quote prices from a flat rate manual before proceeding with repairs. Our techs will always give a repair option if there is a good one. And will NEVER pressure a customer to do repairs or equipment replacement that are not needed or the customer does not want to do at that time. If system replacement is the best long term solution they will advise the customer from the least expensive option in a good, better , best format explaining the advantages of each. We routinely advise buying a lower cost system if it is the best value for the customers needs. NO high pressure tactics are used by this company!
    • What education and/or training do you have that relates to your work?
      Both co-owners of Cool Tech Mechanical have well over 30 & 40+ years experience and carry class A Mechanical licenses (The highest rating) with the state of Texas. The state requires annual continuing education to maintain those licenses as well as insurance coverage. Cool Tech represents many brands including Trane, Lennox, Amana, Rheem, Goodman and more. Each of these manufacturers require ongoing training on their product line in order for us to purchase install and warranty their product. Our techs go through continuing training on a regular bases and most on in varying stages of NATE certification and carry TDLR and EPA certifications.

    Business hours

    Pacific Time Zone
    SundayClosed
    Monday8:00 a.m. to 5:00 p.m.
    Tuesday8:00 a.m. to 5:00 p.m.
    Wednesday8:00 a.m. to 5:00 p.m.
    Thursday8:00 a.m. to 5:00 p.m.
    Friday8:00 a.m. to 5:00 p.m.
    SaturdayClosed
    Coverage Area for Cool Tech Mechanical is about 25+ miles of Arlington, TX.