The Green Mop Inc.
Thumbtack CustomerJan 16, 2018Mia G.'s reply
Excellent cleaning but the pricing was absurd. They initially quoted me at $75 but it ended up being $170... I live in a 600ft one bedroom apartment, so this cost seems obscene to me.Dec 30, 2017VerifiedMia G.'s reply
Hi Megan, initial cleanings take longer and total time and cost is related to dirtiness and clutter factors not size . After the first cleaning the time and cost will come down and if you clean frequently it will be a 75 dollar one hr job. Sorry about the bad experience but hope you will try us again and see the costs will come down. I will authorize a 25 dollars off your next cleaning too.
About this pro
Years in business11
Times hired on Thumbtack251
Number of employees40
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Q & A
- What should the customer know about your pricing (e.g., discounts, fees)?Yes, all on website and on Genbook scheduling link on front page of web site - TheGreenMop.com
- What is your typical process for working with a new customer?We send by email all the information and questions and have an office staff too for phone calls. The web site is also very detailed on our process at TheGreenMop.com
- What education and/or training do you have that relates to your work?Extensive training given to team members by team as well as OJT - we dont send inexperienced workers out period.